Could someone look at my HijackThis log?

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thomasmarine

Thread Starter
Joined
Sep 18, 2004
Messages
1
Hi everyone,

I'm hoping someone can help me with this log - this is to the point where I can't use my computer at all. Incidentally, what can I do to prevent this? I'm willing to spend whatever is necessary, because this is really taking a toll on my business. Thanks for the help.

Tom

Logfile of HijackThis v1.97.7
Scan saved at 10:38:33 AM, on 9/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\mssp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\smsc.exe
C:\WINDOWS\System32\msdrvs32.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Verizon Online\Dial 4.0\VisualIPInsight\IPClient.exe
C:\Program Files\Verizon Online\Dial 4.0\VisualIPInsight\IPMon32.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\System32\winu32.exe
C:\WINDOWS\System32\wuapdate16.exe
C:\WINDOWS\System32\qmkjpdwi.exe
C:\WINDOWS\System32\svssshost.exe
C:\WINDOWS\System32\lsas.exe
C:\WINDOWS\System32\msdns.exe
C:\WINDOWS\System32\pidserv.exe
C:\dark.exe
C:\msg32.exe
C:\Program Files\Winad Client\Winad.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\windows\system32\socks.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Ken Simonetti\Application Data\urpo.exe
C:\WINDOWS\System32\browselc.exe
C:\PROGRA~1\ezula\mmod.exe
C:\Program Files\Winad Client\WinClt.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Ken Simonetti\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://smbusiness.dellnet.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {68A56E0E-EE45-0BCA-8023-61550CA47B19} - C:\WINDOWS\System32\wdetk.dll
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll
O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Dial 4.0\VisualIPInsight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Dial 4.0\VisualIPInsight\IPMon32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [Update Service] winu32.exe
O4 - HKLM\..\Run: [Microsoft 16Bit Update] wuapdate16.exe
O4 - HKLM\..\Run: [uqlaeudu] C:\WINDOWS\System32\qmkjpdwi.exe
O4 - HKLM\..\Run: [Microsoft Services] svssshost.exe
O4 - HKLM\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\Run: [SYSTEM] lsas.exe
O4 - HKLM\..\Run: [Microsoft DNS Query] msdns.exe
O4 - HKLM\..\Run: [Process Session Manager] pidserv.exe
O4 - HKLM\..\Run: [ctfmonn] C:\dark.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [Services] C:\msg32.exe
O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PrintMngr] C:\windows\system32\socks.exe
O4 - HKLM\..\Run: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\RunServices: [Microsoft 16Bit Update] wuapdate16.exe
O4 - HKLM\..\RunServices: [Microsoft Services] svssshost.exe
O4 - HKLM\..\RunServices: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\RunServices: [SYSTEM] lsas.exe
O4 - HKLM\..\RunServices: [Process Session Manager] pidserv.exe
O4 - HKLM\..\RunServices: [update service] winu32.exe
O4 - HKLM\..\RunServices: [Windows Driver Services] msdrvs32.exe
O4 - HKCU\..\Run: [Microsoft Services] svssshost.exe
O4 - HKCU\..\Run: [Microsoft 16Bit Update] wuapdate16.exe
O4 - HKCU\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKCU\..\Run: [SYSTEM] lsas.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Ken Simonetti\Application Data\urpo.exe
O4 - HKCU\..\Run: [Process Session Manager] pidserv.exe
O4 - HKCU\..\Run: [ccfgnt] C:\WINDOWS\System32\ccfgnt.exe
O4 - HKCU\..\Run: [browselc] C:\WINDOWS\System32\browselc.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\RunOnce: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\RunOnce: [Windows Driver Services] msdrvs32.exe
O4 - HKCU\..\RunOnce: [Win32 USB2 Driver] smsc.exe
O4 - HKCU\..\RunOnce: [Windows Driver Services] msdrvs32.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: SideFind (HKLM)
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O9 - Extra button: Radio Free Virgin Player (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...4ed6966db891:641cef8949b77b6afcb80f5c80250627
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downl...-a3de-373c3e5552fc/msSecAdv.cab?1087425763750
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_adult.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup151.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.compassbbg.com/Compass/ElectronicPartsCatalog/acgm.cab
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
First uninstall spyhunter from add/remove programs

Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll


O2 - BHO: (no name) - {68A56E0E-EE45-0BCA-8023-61550CA47B19} - C:\WINDOWS\System32\wdetk.dll
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll
O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot


O4 - HKLM\..\Run: [Update Service] winu32.exe
O4 - HKLM\..\Run: [Microsoft 16Bit Update] wuapdate16.exe
O4 - HKLM\..\Run: [uqlaeudu] C:\WINDOWS\System32\qmkjpdwi.exe
O4 - HKLM\..\Run: [Microsoft Services] svssshost.exe
O4 - HKLM\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\Run: [SYSTEM] lsas.exe
O4 - HKLM\..\Run: [Microsoft DNS Query] msdns.exe
O4 - HKLM\..\Run: [Process Session Manager] pidserv.exe
O4 - HKLM\..\Run: [ctfmonn] C:\dark.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [Services] C:\msg32.exe
O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe

O4 - HKLM\..\Run: [PrintMngr] C:\windows\system32\socks.exe
O4 - HKLM\..\Run: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\RunServices: [Microsoft 16Bit Update] wuapdate16.exe
O4 - HKLM\..\RunServices: [Microsoft Services] svssshost.exe
O4 - HKLM\..\RunServices: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\RunServices: [SYSTEM] lsas.exe
O4 - HKLM\..\RunServices: [Process Session Manager] pidserv.exe
O4 - HKLM\..\RunServices: [update service] winu32.exe
O4 - HKLM\..\RunServices: [Windows Driver Services] msdrvs32.exe
O4 - HKCU\..\Run: [Microsoft Services] svssshost.exe
O4 - HKCU\..\Run: [Microsoft 16Bit Update] wuapdate16.exe
O4 - HKCU\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKCU\..\Run: [SYSTEM] lsas.exe

O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Ken Simonetti\Application Data\urpo.exe
O4 - HKCU\..\Run: [Process Session Manager] pidserv.exe
O4 - HKCU\..\Run: [ccfgnt] C:\WINDOWS\System32\ccfgnt.exe
O4 - HKCU\..\Run: [browselc] C:\WINDOWS\System32\browselc.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\RunOnce: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\RunOnce: [Windows Driver Services] msdrvs32.exe
O4 - HKCU\..\RunOnce: [Win32 USB2 Driver] smsc.exe
O4 - HKCU\..\RunOnce: [Windows Driver Services] msdrvs32.exe

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm


O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...cb80f5c80250627
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softw.../0006_adult.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/downloa...abasetup151.cab
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://www.compassbbg.com/Compass/E...atalog/acgm.cab


Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Delete these files

C:\Documents and Settings\Ken Simonetti\Application Data\urpo.exe
C:\WINDOWS\System32\browselc.exe
C:\WINDOWS\System32\ccfgnt.exe
C:\windows\system32\socks.exe
C:\msg32.exe
C:\WINDOWS\System32\winu32.exe
C:\WINDOWS\System32\wuapdate16.exe
C:\WINDOWS\System32\qmkjpdwi.exe
C:\WINDOWS\System32\svssshost.exe
C:\WINDOWS\System32\lsas.exe
C:\WINDOWS\System32\msdns.exe
C:\WINDOWS\System32\pidserv.exe
C:\dark.exe
C:\WINDOWS\System32\mssp.exe
C:\WINDOWS\System32\smsc.exe
C:\WINDOWS\System32\msdrvs32.exe
C:\WINDOWS\nem219.dll
C:\WINDOWS\mxTarget.dll
C:\WINDOWS\systb.dll
C:\WINDOWS\System32\wdetk.dll
C:\Program Files\SideFind\sfbho.dll
C:\WINDOWS\System32\nvms.dll
C:\WINDOWS\System32\mscb.dll
C:\WINDOWS\System32\msbe.dll

and Delete these folders

C:\Program Files\Web_Rebates
C:\Program Files\WebSavingsfromEbates
C:\PROGRAM FILES\ezula
C:\Program Files\BullsEye Network
C:\Program Files\Winad Client
C:\Program Files\Enigma Software Group
C:\WINDOWS\System32\qmkjpdwi.exe


then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it (repeat for every user name/account )

and select EVERYTHING in C:\windows\temp except temporary internet files, cookies and history folders and delete all that as well and everything in C:\temp

1) Open Control Panel
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box "Delete all offline content"
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

then
Reboot normally &

Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

Spybot - Search & Destroy from http://security.kolla.de
AdAware SE from http://www.lavasoft.de/support/download


and while you are at the adaware site download and install http://www.lavasoft.de/software/addons/vx2cleaner.shtml

and run it before the main adaware scan and follow it's directions

Run Sybot S&D

After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

then reboot &

Run ADAWARE

Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
the current ref file should read at least SE1R8 13.09.2004 or a higher number/later date
Then ........
click the "Scan" button. and select full scan

When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries. You can safely ignore any MRU entries though and not delete them

reboot again

Run an online antivirus check from at least one and preferably 2 of the following sites
http://security.symantec.com/default.asp?
http://housecall.trendmicro.com/
http://www.pandasoftware.com/activescan/
http://www.ravantivirus.com/scan/
http://www3.ca.com/virusinfo/

reboot again

then post a new hijackthis log to check what is left
 
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