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.cpl files ? Control panel help

Discussion in 'Windows XP' started by razzle51, Jul 5, 2007.

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  1. razzle51

    razzle51 Thread Starter

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    can someone help me step by step to get to the cpl files . I have Windows xp , ie 6 thank you .
     
  2. stantley

    stantley

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    Messages:
    7,091
    They're in C:\Windows\System32. Are you having some kind of problem with a control panel program?
     
  3. bonk

    bonk Banned

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    What are you wanting to do??
     
  4. razzle51

    razzle51 Thread Starter

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    under control panel under add and remove programs I have several things that I didnt put on there programs and when I go to remove them it says "Used" or not used so I cant remove them somebody said it was spyware and I need to go to cpl to delete these programs . so I need to know step by step how to get to where they are. thanks
     
  5. bonk

    bonk Banned

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    What programs are they??
     
  6. razzle51

    razzle51 Thread Starter

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    I will look them up and write them down be back shortly

    here are a few
    Bufferchm
    marketresearch
    Panostandalone
    solution
    status
    toolbox
    tray app
     
  7. bonk

    bonk Banned

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    Try running this

    Please download SUPERAntiSpyware Home Edition (free version) – Home User

    1. Install it and double-click the icon on your desktop to run it.
    2. It will ask if you want to update the program definitions, click Yes.
    3. Under Configuration and Preferences, click the Preferences button.
    4. Click the Scanning Control tab.
    5. Under Scanner Options make sure the following are checked:

      • Close browsers before scanning
      • Scan for tracking cookies
      • Terminate memory threats before quarantining.
      • Please leave the others unchecked.
      • Click the Close button to leave the control center screen
      .
    6. On the main screen, under Scan for Harmful Software click Scan your computer.
    7. On the left check C:\Fixed Drive.
    8. On the right, under Complete Scan, choose Perform Complete Scan.
    9. Click Next to start the scan. Please be patient while it scans your computer.
    10. After the scan is complete a summary box will appear. Click OK.
    11. Make sure everything in the white box has a check next to it, then click Next.
    12. It will quarantine what it found and if it asks if you want to reboot, click Yes.
     
  8. razzle51

    razzle51 Thread Starter

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    get back to you later , thanks
     
  9. Elvandil

    Elvandil

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    Focusing on cpl files is unlikely to solve any problems. Post an HijackThis log for further help removing malware.
     
  10. razzle51

    razzle51 Thread Starter

    Joined:
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    I have Trend virus and spy ware program . Dont want to mess with another. somebody said all these were HP files . Dont now guess I should leave it alone
     
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