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Crash? Uninstall Norton Sec./Utilities

Discussion in 'Virus & Other Malware Removal' started by curiousgeri, Jan 2, 2006.

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  1. curiousgeri

    curiousgeri Thread Starter

    Joined:
    Oct 20, 2005
    Messages:
    19
    Hi There,:)

    I need to uninstall a Norton 2000 Security and Utilities program prior to new security software installation. Minus saving the shared files are there any places in the PC that may not be obvious to me that I should look for the Norton files? Also, do I have any crash risks when uninstalling the utilities portion? Thanks a million!

    curiousgeri
     
  2. TOGG

    TOGG

    Joined:
    Apr 2, 2002
    Messages:
    5,863
    A lot depends on exactly which program you have and, to a certain extent, whether the replacement is another Symantec/Norton product. The later programs (2004 onwards) are very different and may react badly if anything of the older version is left over. CD versions of Norton products used to include a routine to find and uninstall earlier ones, but I don't know if the newer ones can deal with the old ones (if you see what I mean!).

    There are tools and instructions about removing Norton products available on the Symantec website; http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

    When I got rid of NAV 2003 and installed NOD32 I only used Add/Remove and didn't have any problems, but every system is different (I'm using '98) and I might have had problems if I'd been trying to install NAV 2005.
     
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