1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Crashes while using IE with Flash Player

Discussion in 'All Other Software' started by ral, Sep 15, 2004.

Thread Status:
Not open for further replies.
  1. ral

    ral Thread Starter

    Joined:
    Sep 14, 2004
    Messages:
    2
    Hi,
    First I just want to say what a great job you guys are doing here. This forum really looks helpful and I hope you guys can help me out.

    I seem to have so many problems with my desktop (Windows XP Professional OS) but I want to point out the worst ones!

    One big problem is with my Flash player. For some reason everytime I hit a site that requires the flash player, the windows explorer will crash within minutes of viewing that site. It rarely opens for more than 3-5 minutes. I have tried re-installing flash player a couple of times but the problem still persists.

    Another big problem I have is with my windows media player. Everytime I stream a some kind of movie file off a site, either the media player will crash within a couple of minutes or the entire computer will shut off. When I restart my computer it says there was a "critical error" and when I click on why this happens it always tells me that one of my devices has a problem (but it can never locate which device).

    Lastly, when I boot my computer after turning it off for a couple of hours, the computer fails to load XP on its first time. It will spontaneously restart by itself at least 4-5 times before reaching the XP screen. I have no idea why this happens.

    So in conclusion, I think my problem is either one of these. One, I have a broken graphics card. Two, my RAM is shot. Or three, my hard drive is screwed up.

    Please let me know how I can either diagnose if a device is broken or diagnose if the problem lies within the softwares installed on my hard drive.

    Since a lot of the times a scan using hijack is required by you guys, here's mine:

    Logfile of HijackThis v1.97.7
    Scan saved at 12:25:12 AM, on 9/15/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\WINDOWS\Mixer.exe
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\NaviSearch\bin\nls.exe
    C:\WINDOWS\system32\ossproxy.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\3M\PSNLite\PsnLite.exe
    C:\PROGRA~1\3M\PSNLite\PSNGive.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Pop Blocker\updatedl.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Seong\Desktop\HijackThis.exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\system32\nvms.dll
    O2 - BHO: (no name) - {C1E58A84-95B3-4630-B8C2-D06B77B7A0FC} - C:\Program Files\NavExcel\NavHelper\v2.0.4c\NHelper.dll
    O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\system32\mscb.dll
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\Program Files\Bargain Buddy\bin\apuc.dll (file missing)
    O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
    O3 - Toolbar: Updated.Toolbar - {9F6A22E6-1682-4F82-9B72-6314794CB253} - C:\Program Files\Pop Blocker\Updated.dll
    O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [OSS] C:\WINDOWS\system32\ossproxy.exe -boot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: http://free.aol.com
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38209.509525463
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab


    Thank you so much for your time!
     
  2. J-Son

    J-Son

    Joined:
    Sep 13, 2004
    Messages:
    65
    O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\system32\nvms.dll
    O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\system32\mscb.dll
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\Program Files\Bargain Buddy\bin\apuc.dll (file missing)
    O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
    O4 - HKLM\..\Run: [Optimum Online] C:\Program Files\Optimum Online\Netsurf.exe -tray
    O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [OSS] C:\WINDOWS\system32\ossproxy.exe -boot

    get rid of those
     
  3. ral

    ral Thread Starter

    Joined:
    Sep 14, 2004
    Messages:
    2
    Thanks for your response. Are these spyware that I'm deleting??
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/274133

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice