crashing computer

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jfbrad

Thread Starter
Joined
Sep 25, 2001
Messages
33
My computer is crashing every 5 minutes. Sometimes it just freezes but most of the time the computer just turns off completly. This has never happened before. Always when I am on the internet and with all different ISP's. Computer is 4 years old.
 
Joined
Oct 4, 2002
Messages
2,773
Hi jfbrad

This could well be a hardware problem, but you give us so little to go on - so...

Please Download hijackthis

http://tomcoyote.org/hjt

Unzip, doubleclick HijackThis.exe, and hit "Scan".

After the scan has finished the "scan" button will turn into a "save log" button

save the log file and paste it here

steam
 

Styxx

Banned
Joined
Sep 8, 2001
Messages
4,888
A updated virus scan with your on-board virus scanner or a on-line virus scan at http://housecall.trendmicro.com is in order.

***

Get, install, update and run free Ad-aware (and its plug-in HexDump) from http://www.lavasoftusa.com/software/adaware/

***

Check your available resources by right-clicking My Computer; clicking Properties; Click the Performance tab. Resources available are displayed as percent there at top. Check it when you get done running the System Configuration Utility mentioned below.

Click the Start button; Run; type 'msconfig', without the quotation marks, in the Run box and click OK; Then click the Startup tab; Uncheck anything you don't need running in the background. For reference on what's not needed running in the background in the System Configuration Utility, view this website first and print out the list:

http://www2.whidbey.net/djdenham/Running_items.htm

It's important that you print out the above mentioned list. The site provides a printer friendly link.

In the System Configuration Utility (SCU), you can uncheck programs you suspect one at a time and restart your computer. If something doesn't work right, you can always go back into the SCU and re-check it and restart your computer via the Start button. The changes are completely reversible by re-checking an item in SCU or by selecting Normal Startup under the General tab in the SCU and all the programs listed run when Windows starts as it was before you started.
 
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