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Crashing on laptop

Discussion in 'Windows 7' started by Jok3r5458, Feb 15, 2013.

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  1. Jok3r5458

    Jok3r5458 Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    162
    Hello, well for the past few weeks when I close my laptop lid down and when I go to get back on, the computer shuts completly off.

    When Windows 7 finally loads up, I get the message, "Windows has recovered from an unexpected shutdown".

    Here is the "problem details" that the box has:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8004BD0A10
    BCP3: FFFFF800040BC518
    BCP4: FFFFFA8004D3B7D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021513-23946-01.dmp
    C:\Users\GOOGLE\AppData\Local\Temp\WER-47205-0.sysdata.xml

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Does anybody know what is causing this? If you need any more information, I will be glad to provide it for you.
     
  2. ETech7

    ETech7

    Joined:
    Aug 30, 2012
    Messages:
    893
    You'll probably want to upload this C:\Windows\Minidump\021513-23946-01.dmp file here.
     
  3. Jok3r5458

    Jok3r5458 Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    162
    Here is the mini dump file.
     

    Attached Files:

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