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Creating CD Containing OS?

Discussion in 'All Other Software' started by cwilmot, Sep 4, 2006.

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  1. cwilmot

    cwilmot Thread Starter

    Joined:
    Apr 21, 2001
    Messages:
    676
    I recently purchased a DELL Dimension E510. As you know DELL no longer furnishes OS Recovery disks with their computers. I downloaded instructions from Dell-Support for creating said CD containing my OS. However, the instructions which they provide don't conform to what I get when I follow them. Can anyone offer any solutions to this dilemma? TIA.
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    63,856
    First Name:
    Chuck
    I recently set-up a Dimension 5150 version of that computer for a VP at work. Somewhere in the documentation there was a note that "Dell PC Restore by Symantec" (on a hidden partion) was to be used to restore the unit to factory fresh conditions and that making a recovery CD was no longer supported.

    I called Dell tech support and raised a stink about how my boss wanted me to replace the existing SATA hard drive with a bigger one. I told them the PC Restore partition on the original drive would not do me any good in getting the OS installed on the new drive. They said they would send out a set of recovery discs sent to me at no charge. I had them the next day. I am not sure if the fact that the VP has purchased a few different Dell systems for the office in the last two years had anything to do with the attentive service.

    The discs installed the OS and hardware drivers on the new drive without any problems and I even had the option of not installing some of the bloatware that was on the original HD.
     
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