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Creative drivers + Win XP sp3 = problems

Discussion in 'Windows XP' started by lankakera, Oct 9, 2008.

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  1. lankakera

    lankakera Thread Starter

    Joined:
    Oct 2, 2008
    Messages:
    2
    Hey,

    I finally agreed to windows updater's persistant nagging about SP3 and surprise, it brought problems along.

    For starters every shut down hanged CtSpkHlp and took 2~3 minutes for system to shut down (even if I'd force the CtSpkHlp off.) CtSpkHlp doesn't show in task manager when system is running - it just appears from nowhere and hangs itself when I shut the machine down.

    Bit after poking around settings trying to figure how to fix that, CTHELPER appeared to running processes after each start up and kept interfering with pretty much everything (ie. Logitech's mouse configs wouldn't work, games crashing when started, earlier CtSpkHlp was part of it I guess).

    I've tried to uninstall and reinstall Creative's drivers (installer hanged twice) and uncheck CTHELPER through msconfig but problems stay. With latest attempt to reinstall drivers it seemed to work better than before (installer didn't hang, yay!) but now "Creative Volume Control" doesn't let me choose mic to REC - so its still no good.. Also half of Creative's contols (EAX, EQ consoles) crashes when trying to see them. The drivers I tried to install were newest I could find from Creative's site.

    So eh, what next? I would sort of need that mic option for voips. Backing up important files from OS's partition if I have to reinstall windows - which I'd prefer not to do - but is there any way to hunt down all Creative's driver files and registry entries for them, clear and reinstall? Or whatever it would be to fix issue like this. My fixing experience ends around here and next things would be either clean install for XP and leave it to SP2 forever or the sledgehammer.

    -lanka
     
  2. lankakera

    lankakera Thread Starter

    Joined:
    Oct 2, 2008
    Messages:
    2
    Another driver reinstall attempt, no difference.

    This time I uninstalled everything, restarted to safe mode, removed anything Driver Cleaner could find (remembered that I had used DC earlier for some graphic drivers), restarted, installed first software pack that came with sound card, restarted, updated drivers to Creative's newest, restarted - no difference. EAX&EQ consoles crash when trying to see them, Diagnostic's tool crashes half way through, still can't choose mic as REC device (only options are "What you hear", line in and some midi things)

    Any idea what else to do than reinstall everything and leave XP to SP2?
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    CTHELPER:

    http://www.sysinfo.org/startuplist.php?filter=cthelper

    -------------------------------------------------------------------

    When you install the Creative sound device software, only install the driver and not all the other extra garbage that comes with it.

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