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Critical: Data recovery from dead hard drives

Discussion in 'Hardware' started by nipstech, Apr 16, 2008.

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  1. nipstech

    nipstech Thread Starter

    Joined:
    May 6, 2007
    Messages:
    16
    I have a client give me two dead hard drives that quit spinning up. He seems to think that the data is still intact, but either the controllers or the motors failed. One is a Seagate Barracuda 500 GB EIDE and the other is a Samsung 500 GB SATA drive. I was told that there was a power failure the occurred right before the drives failed. I attempted to bring the drives up here and verified that the EIDE drive loads down the power supply and the SATA drive is just dead.

    My question is, where can I send these drives in order to have them repaired so I can move the data to other drives. My client owns a photography studio and these drives contain portraits for several of the local high schools, so he freaking out big time...please help!

    Thanks,
    Jon
     
  2. win2kpro

    win2kpro

    Joined:
    Jul 19, 2005
    Messages:
    11,670
    Seagate offers data recovery services, and that is who I would use for the Seagate drive. Samsung may
    offer similar service, just check their website. If Samsung doesn't offer the service just do a Google search for Data Recovery Services.

    Generally speaking, the drive manufacturer is most likely the facility that can best perform a full recovery.
     
  3. nipstech

    nipstech Thread Starter

    Joined:
    May 6, 2007
    Messages:
    16
    Thank You, I'll give it a try...
     
  4. AngryCustomer

    AngryCustomer

    Joined:
    May 1, 2008
    Messages:
    1
    Hi All,

    I am new to the forum, and have previously had a bad experience with a certain data recovery company and have looked for many outlets to rage about my experience. I know that this sort of thing does not belong on this forum, but many people that have had experiences with data recovery companies seem to view this forum, and I am sure many people have experienced what I have experienced. Regardless I did find one website, http://www.datarecoverycomparison.com that let me rant and rave about the company that I had my data recovery experience with and also let me rate them. If anyone that sees this has had a bad experience (as I am sure I am not the only one) please visit this site (also if you have had a good one please do also as it will point others to those companies). If enough people complain about a single corrupt company we can help put it out of business.

    Thanks
     
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