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CRM/salesforce.com/netsuite/

Discussion in 'Business Applications' started by Compguy24, Nov 5, 2005.

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  1. Compguy24

    Compguy24 Thread Starter

    Joined:
    Jun 15, 2005
    Messages:
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    Hello everyone. I keep hearing about all of this CRM business and the companies salesforce.com and netsuite. I guess these companies do CRM which is customer relations management. Can somebody explain exactly what these types of programs do and if anyone has had any luck with them? I want to stay up to date and feel like I should know this stuff! Thanks a lot.

    -Compguy
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    Usually used in the areas of Call Center management of large companies, to track and report on customer contact information.
     
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