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Crypt Edit problem

Discussion in 'Business Applications' started by gdbiederman, Sep 22, 2003.

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  1. gdbiederman

    gdbiederman Thread Starter

    Joined:
    Mar 12, 2002
    Messages:
    47
    I've been using Crypt Edit, a freeware word processor,
    for more than a year and use it for pretty much all my
    writing. Suddenly last week as I was writing something,
    it shut down on me. A message popped up saying,

    "PolySoft Crypt Edit has encountered a problem and
    needs to close. We are sorry for the inconvenience."

    I haven't been able to bring it back since. When I
    try to start it the logo comes up followed by the same
    notice quoted above.

    I tried reinstalling it but that didn't change anything.
    The company website doesn't seem to offer support.
    I use WindowsXP and tried system restore but that
    didn't bring it back either. Although I should say my
    system restore didn't seem to be functioning correctly
    either. It didn't offer any dates previous to the initial
    problem.

    I was on line at the time because I have an always
    on broadband cable connection. I don't know if that is
    relevant. Anyway, I've really grown attached to that
    software and now I feel like I've got a sick pet and
    can't find a veterinarian. I guess ultimately I could
    try reinstalling the entire OS, but before that, I'm
    hoping somebody might have a suggestion for
    something less drastic. I will be enormously grateful
    for any help.

    Jerry
     
  2. Bruce319

    Bruce319

    Joined:
    May 14, 2003
    Messages:
    379
    If you have spybot search and destroy, and been deleting everything that it detects, you most likely deleted one or more files that needs to be use to run the program. I suggest reinstalling your Crypt Edit program again and try to open your encrypted files using Crypt Edit prior to running spybot.
     
  3. gdbiederman

    gdbiederman Thread Starter

    Joined:
    Mar 12, 2002
    Messages:
    47
    Thanks for the suggestion. I don't
    have or use spybot. I do use a
    registry cleaning tool called
    jv16 powerTools and I'm afraid
    I might have accidentally deleted
    something necessary.

    By the way Crypt Edit can encrypt
    but it's basically just a good word
    processor. I don't use it to encrypt
    files and I don't have any encrypted
    files. I just want to use it for normal
    writing.
    Jerry
     
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