1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

cryptographic service with download patches

Discussion in 'Windows XP' started by jackitrehorn, Dec 29, 2003.

Thread Status:
Not open for further replies.
  1. jackitrehorn

    jackitrehorn Thread Starter

    Dec 29, 2003
    I just removed the blaster worm from my computer and downloaded the patch file to install to prevent it from happening again. When I run the install wizard, it doesn't go to completion -- I get a dialog box saying 'Setup could not verify the integrity of file Update.inf. Make sure the Cryptographic service is running on this computer.' I've looked all thru XP help and haven't been able to find anything about a disable/able option for a cryptograph. Does anyone out there know what this is all about?
  2. amphibian


    Dec 5, 2003
    It sounds like the crypto service is not running, follow these steps to enable it.

    Go to Control Panel-->Administrative Tools-->Services

    You will see a list of different services on the computer, find Cryptographic Services. Right click it and select Start. Then restart your computer and try to run the install wizard again. If you run into a problem, post again on this thread and we will try to help out. :)
  3. Elvandil


    Aug 1, 2003
    The installation message implies catalog database corruption.

    To fix this:

    Stop the Cryptographic Service.
    net stop cryptsvc

    Find the Catroot2 folder in System32 and rename it to "Catroot2old". (Or, go to Start > Run, and type:
    At the command prompt, type:
    rename %systemroot%\system32\catroot2 catroot2old
    Exit <Enter>).

    Restart the Cryptographic Service.
    net start cryptsvc
    Try your patches again.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/190854

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice