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cryptographic service with download patches

Discussion in 'Windows XP' started by jackitrehorn, Dec 29, 2003.

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  1. jackitrehorn

    jackitrehorn Thread Starter

    Joined:
    Dec 29, 2003
    Messages:
    1
    I just removed the blaster worm from my computer and downloaded the patch file to install to prevent it from happening again. When I run the install wizard, it doesn't go to completion -- I get a dialog box saying 'Setup could not verify the integrity of file Update.inf. Make sure the Cryptographic service is running on this computer.' I've looked all thru XP help and haven't been able to find anything about a disable/able option for a cryptograph. Does anyone out there know what this is all about?
     
  2. amphibian

    amphibian

    Joined:
    Dec 5, 2003
    Messages:
    333
    It sounds like the crypto service is not running, follow these steps to enable it.

    Go to Control Panel-->Administrative Tools-->Services

    You will see a list of different services on the computer, find Cryptographic Services. Right click it and select Start. Then restart your computer and try to run the install wizard again. If you run into a problem, post again on this thread and we will try to help out. :)
     
  3. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    The installation message implies catalog database corruption.

    To fix this:

    Stop the Cryptographic Service.
    Run:
    net stop cryptsvc

    Find the Catroot2 folder in System32 and rename it to "Catroot2old". (Or, go to Start > Run, and type:
    cmd
    At the command prompt, type:
    rename %systemroot%\system32\catroot2 catroot2old
    <Enter>
    Exit <Enter>).

    Restart the Cryptographic Service.
    Run:
    net start cryptsvc
    ---------------------------------
    Try your patches again.
     
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