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CTRL ALT DEL problem

Discussion in 'Windows XP' started by tkwaugh, Oct 5, 2003.

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  1. tkwaugh

    tkwaugh Thread Starter

    Joined:
    Oct 5, 2003
    Messages:
    4
    I think that I got a Trojan horse which Norten caught and deleted but now CTRL-ALT-DEL doesn't work right. It opens for about 3/4 of a second and then disappears. Any ideas?

    Thanks

    Tom
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    Operating system is ... ?

    If XP, go Start - Run

    Type sfc /scannow

    Press Enter. There is a space after sfc, before the /scannow.

    Thats the System File Checker, it will check your critical system files and replace them if required. You may need to put your XP CD in the drive if asked.
     
  3. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,185
    First Name:
    Derek
    go to http://www.spywareinfo.com/~merijn/files/hijackthis.zip , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
  4. scmazter

    scmazter

    Joined:
    Oct 5, 2003
    Messages:
    557
    I had the excact same problem at the start of the year, it was the KLEZ worm, xtremly destructive. I had 2 reinstall windows (after getting rid of the nasty worm). I'm not saying u have it, but u should use housecall or something like that to see if there r any viruses on your system.
     
  5. tkwaugh

    tkwaugh Thread Starter

    Joined:
    Oct 5, 2003
    Messages:
    4
    Operations system is Win 2000. I found your posting for someone else last night and am attaching log from HT. Also ran RAV as recommended and found 4 infected files. have deleted them. worst seemed to be C:\WINNT\system32\winlodr.scr->(ASPack 2.12) - Win32/SpyBot.gen!p2p had to go into safe mode to get this one out of there.
    Intereseted to know if you see anything in the HT log that also needs fixing. Thanks
    Logfile of HijackThis v1.97.2
    Scan saved at 10:25:18 PM, on 10/5/2003
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\WINNT\system32\hidserv.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINNT\system32\stisvc.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
    C:\Program Files\Intuit\QAgent\QAGENT.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINNT\system32\MMTray.exe
    C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINNT\system32\WINLODR.SCR
    C:\WINNT\system32\faxsvc.exe
    C:\WINNT\system32\mrtMngr.EXE
    C:\Program Files\Cookie Washer\aolwasher.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
    C:\QUICKENW\QWDLLS.EXE
    C:\Palm\AlarmApp.exe
    C:\Program Files\[email protected]\winfah.exe
    C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
    C:\Program Files\WallMaster\wallmast.exe
    C:\Program Files\[email protected]\FahCore_78.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\DOCUME~1\NATUSE~1\LOCALS~1\Temp\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ramgo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.ramgo.com/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.ramgo.com/search.html
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
    O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
    O4 - HKLM\..\Run: [QAGENT] C:\Program Files\Intuit\QAgent\QAGENT.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] MMTray.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX5200] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX5200" /O6 "USB002" /M "Stylus CX5200"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [Winsock2 driver] WINLODR.SCR
    O4 - HKCU\..\Run: [ccWasher] C:\Program Files\Cookie Washer\aolwasher.exe /0
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - HKCU\..\Run: [LTM2] C:\WINNT\Edit32\Edit32.exe
    O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
    O4 - HKCU\..\RunOnce: [Winsock2 driver] WINLODR.SCR
    O4 - Startup: Alarm Manager.LNK = C:\Palm\AlarmApp.exe
    O4 - Startup: [email protected] 3.24.lnk = C:\Program Files\[email protected]\winfah.exe
    O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Startup: PowerReg SchedulerV2.exe
    O4 - Startup: WallMaster.lnk = C:\Program Files\WallMaster\wallmast.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk.disabled
    O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Basic\Components\QBAgent\qbdagent2002.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/0424f63ad4e235494217/netzip/RdxIE601.cab
    O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37663.3829513889
    O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://kohler1.view22.com/apps/view22RTE.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
     
  6. Top Banana

    Top Banana

    Joined:
    Nov 10, 2002
    Messages:
    1,344
    Fix with HijackThis:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ramgo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.ramgo.com/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.ramgo.com/search.html
    O4 - HKLM\..\Run: [Winsock2 driver] WINLODR.SCR
    O4 - HKCU\..\Run: [LTM2] C:\WINNT\Edit32\Edit32.exe
    O4 - HKCU\..\RunOnce: [Winsock2 driver] WINLODR.SCR

    Restart your computer and delete C:\WINNT\system32\WINLODR.SCR file.
     
  7. tkwaugh

    tkwaugh Thread Starter

    Joined:
    Oct 5, 2003
    Messages:
    4
    Seems to have fixed the problem. Any idea why Norton and SpyBot didn't catch this? I assume that you guys like RAV better for virus scans.

    Thanks to all for the quick help.
     
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