1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

ctrl button whacky, no ctrl+alt+del, new windows in firefox

Discussion in 'Windows XP' started by H-13, Jan 19, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. H-13

    H-13 Thread Starter

    Joined:
    Jan 19, 2007
    Messages:
    4
    Hello. I'm usually pretty proficient in handling typical squirreliness with my computer but this one's a tough one for me to wrap my mind around. Here's my computer specs:

    Windows XP
    P4 2.8Ghz
    1GB RAM
    nvidia 5200 vid card w/ 512MB RAM
    Turte Beach Santa Cruz audio card
    Seagate 160GB HD
    NOD32 antivirus

    Just recently I'd been gone to work and my girlfriend was at home on the computer. She usually goes on myspace, xanga, facebook a lot and generally doesn't stray far from those activities. I got home and she pointed out the computer was acting weird.

    When I hit ctrl+alt+del, the screen just gets a light blue sheen over it until I click and then it's gone with no sign of the task manager. Also in firefox I cannot use the ctrl keys. The left ctrl key when pressed immediately makes the font size in the window larger and larger and after 2 or 3 presses opens a new tab in firefox. The right ctrl key yesterday was opening a new tab going to gmail and today is doing a variety of things including going back a page and copying text to pages. I can't use any ctrl key combinations in any software without it doing something strange. In Azureus it opens a file's statistics for example. I'm a key command junkie so this is a huge problem and I don't know if my computer's been compromised or what.

    I've tried running virus scans on nod32, using spybot search and destroy, reinstalling my keyboard drivers, upgrading to firefox 2, updating windows, and just searching around the internet, but no luck anywhere. Opening the task manager from the windows folder did nothing. Please help me. In the worst case scenario I'm just going to get a new hard drive, copy over all the stuff I need and reformat but I'd rather not resort to that because of my monetary situation at the moment. Thank you for your time.
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi,
    I don't think it would do any harm to try & post a HJT (HijackThis) log and let a qualified member (gold shield next to their name) take you through what if anything needs to be done. I suggest you print off this guide, just in case ....
    Please go no further than the stages listed here for now.


    Using Hijackthis with the self-installer that puts it into Program Files for you:

    go to Click here to download HJTsetup.exe


    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    Once you've posted that log here you'll need to wait for a qualified member to take you through the next stages.You'll get great help ...

    Richard.
     
  3. H-13

    H-13 Thread Starter

    Joined:
    Jan 19, 2007
    Messages:
    4
    Hey thanks for that...I'd about given up on any response here. Here's my log from hijack this.

    Logfile of HijackThis v1.99.1
    Scan saved at 2:39:58 PM, on 1/21/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\Common Files\AOL\1136254999\ee\AOLSoftware.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Eset\nod32kui.exe
    C:\WINDOWS\system32\tbctray.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Program Files\Eset\nod32krn.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\WINDOWS\system32\ping.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Program Files\AIM6\aim6.exe
    C:\Program Files\AIM6\aolsoftware.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Alcohol Toolbar Helper - {0ACF00E0-C1E4-4F6B-B290-10AC7505C47A} - C:\Program Files\Alcohol Toolbar\v3.0.0.0\AudioGizmo_Toolbar.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O3 - Toolbar: Alcohol Toolbar - {DC59A0D4-0ED6-4A73-B356-1B977F2A7725} - C:\Program Files\Alcohol Toolbar\v3.0.0.0\AudioGizmo_Toolbar.dll (file missing)
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
    O4 - Startup: [email protected] 5.03.lnk = ?
    O4 - Startup: Reboot.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.com/play/classic/SimCityX.cab
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  4. H-13

    H-13 Thread Starter

    Joined:
    Jan 19, 2007
    Messages:
    4
    Well I ordered a new keyboard/mouse hoping that my wireless keyboard is just fritzing out with old age. We'll see what happens.
     
  5. H-13

    H-13 Thread Starter

    Joined:
    Jan 19, 2007
    Messages:
    4
    I don't see a place to edit my post so I'll shamelessly double post. I bought a new bluetooth keyboard/mouse and it solved my problem. Turns out my other keyboard was just wigging out. Anyhow thanks to the one person who replied
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/536663

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice