Solved Cumulative updates fail Windows 10 Version 1709

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jimgUK

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Apr 28, 2005
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The cumulative updates for October, November and December have all failed with code 0x80240034

I have tried running the Trouble Shooter but it lists the Update Database as being corrupt and is unable to fix it.

Any ideas?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 8074 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 107 GB (15 GB Free);
Motherboard: Dell Inc., 05JK94
Antivirus: Windows Defender, Disabled
 

flavallee

Frank
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You appear to have a Dell XPS 13 9360 laptop that came with Windows 10 64-bit.

Are you using Windows 10's built-in Windows Defender Antivirus app, or are you using a third-party antivirus app?

Why is your laptop 3 months behind with cumulative updates?

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jimgUK

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I am using McAfee antivirus and I am three months behind because they are all failing, seems to be a common problem when you Google it.

They auto retry several times but always fail
 

flavallee

Frank
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Windows 10 tends not to do well with a third-party antivirus app, especially when trying to install updates.
It's my guess that's the root of your problem.

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jimgUK

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It works OK on my other computer, but I will give it a try and report back.
 

jimgUK

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Just the same with McAfee off

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

• 2017-12 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4054517) - Error 0x800700c1
 

DaveA

David
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Did you just turn OFF McAfee or did you uninstall it?
 

jimgUK

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I just turned it off.

I have a desk top computer that is the same set up as this laptop and works fine and updating OK.

I use this laptop when I am away and is my backup for the desk top machine.

The issue according to the Microsoft Trouble shooter is a corrupt database?
 

dmccoy

Darrin
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Open an elevated command prompt and enter the following commands hitting enter after each one. Then restart your computer and try updating again

Sc Stop wuauserv

Rd /s /q %systemroot%\SoftwareDistribution
 

jimgUK

Thread Starter
Joined
Apr 28, 2005
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52
I tried that and a few scary moments restarting as had a blue screen but eventually got it back up again.

Unfortunately still fails to install cumulative update
 

jimgUK

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52
Microsoft Windows [Version 10.0.16299.15]
(c) 2017 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>SFC /SCANNOW
Windows Resource Protection could not start the repair service.
C:\WINDOWS\system32>


By elevated do you mean run Command as administrator ?
 
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