1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

curser erratic & sound crackily & laptop noisy

Discussion in 'Hardware' started by Beavertooth2, Mar 1, 2019.

Thread Status:
Not open for further replies.
  1. Beavertooth2

    Beavertooth2 Thread Starter

    Joined:
    Mar 1, 2019
    Messages:
    1
    I have a Dell Inspiron 15 5000 series laptop running windows 10 64 bit. Recently the curser started jerking when I would try to move it, the sound is very crackly when I watch a video, and sometimes I get a vibration and noise from the laptop. The computer is also running slow.

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
    Processor Count: 4
    RAM: 8107 Mb
    Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
    Hard Drives: C: 887 GB (783 GB Free); D: 24 GB (23 GB Free);
    Motherboard: LENOVO, Nano 5B6
    Antivirus: Windows Defender, Disabled
     
  2. Oddba11

    Oddba11

    Joined:
    May 12, 2011
    Messages:
    7,657
    First Name:
    Jim
    When the problem is occurring, open Task Manager and watch the cpu usage. If the cpu usage is high (ie: at or near 100%), then something is running using all of the cpu. You can check the processes tab to see which process is using the most cpu. The cpu running at 100% can cause all of the symptoms which you have reported.

    If could also be that the cooling system is dirty or failing, and the cpu is being downclocked (ie: slowed down) to prevent overheating and damage.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1223805

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice