Cyclic Redundancy Check?

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kplgmc

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I am trying to move and outlook .pst file and I get an error that says there was a cyclic redundancy check and I cannot copy or move or do anything with the file. Anyone know what this is?
 

WhitPhil

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Is Outlook running?
What are you using to move it?
And, out of curiousity, where are you moving it to, and why?
 

kplgmc

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I was moving the file from one laptop to another. The user is being upgraded to a new machine because the old one is off warranty. I ran chkdsk and scanpst.exe and I am able to move the file but I cannot download any new emails to the machine. Any thoughts? Thanks!
 
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CRC errors are probably because the file is open or in use somewhere and the copy procedure fails because the source and destination files are not the same. Once the PST file is transferred you need to set up the email account and point the Outlook settings to store and retrieve emails from the file you copied over.
 

kplgmc

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Once the PST file is transferred you need to set up the email account and point the Outlook settings to store and retrieve emails from the file you copied over.

That is what is giving me trouble. I moved the files to the new machine and I setup Outlook to use those files in the persoanl folder but no new emails will download.
 

WhitPhil

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How did you actually move them?
Did you use Export / Import?
 
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You do not have to Import/Export to get a PST file to work. You probably have more than one email profile set up.
 

kplgmc

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You probably have more than one email profile set up.

No, it is a fresh setup with the 1 profile. I have it setup with the exchange server but the emails will not move from exchange into the personal folders. It worksfine with a different .pst file. I am convinced this file is the problem. I am hoping there is a way to save all of these emails. Thanks for the help, any more throughts?
 
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