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D-Link DIR 625 (Error 109: "Internal Error").

Discussion in 'Networking' started by Neil45, Dec 13, 2008.

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  1. Neil45

    Neil45 Thread Starter

    Joined:
    Dec 13, 2008
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    I just bought a new D-Link router today. Everytime I try and install the router, it won't go past "restarting network." I always get the "Error 109 internal error", what is that mean? I set it up exactly like it said but it won't go past restart network. What is wrong and how can I fix this error?
     
  2. kyle7119@juno

    [email protected] Banned

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    In short, D-Link's products are trash. Last year, I bought a D-Link PCMCIA wireless internet card which quit working after a month or two. I sent the card in to get a replacement. The replacement lasted a few more months before dying. Your problem might be defective hardware. I would return this product and buy another one that is NOT D-Link. Remember, you get what you pay for.
     
  3. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    Let's start with an alternative opinion. D-Link has plenty of good products, and I don't know anything bad about this particular router.

    First off, you don't need any software to install a broadband router, that's probably the first problem.

    Let's try to get a basic setup running with a wired connection.

    Reset the router to factory defaults by holding the reset button down for 15 seconds with power on. The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

    • Turn off everything, the modem, router, computer.
    • Connect the modem to the router's WAN/Internet port.
    • Connect the computer to one of the router's LAN/Network ports.
    • Turn on the modem, wait for a steady connect light.
    • Turn on the router, wait for two minutes.
    • Boot the computer.

    When the computer is completely booted, let's see this.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  4. Neil45

    Neil45 Thread Starter

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    Windows IP Configuration

    Host Name . . . . . . . . . . . . : (keeping this a secret)

    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection 4:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
    Physical Address. . . . . . . . . : 00-D0-09-D4-7E-29
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 70.66.95.241
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Default Gateway . . . . . . . . . : 70.66.92.1
    DNS Servers . . . . . . . . . . . : 64.59.160.13
    64.59.160.15
     
  5. JohnWill

    JohnWill Retired Moderator

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    That's a public IP address, so you didn't get that if you followed my instructions, that's a direct modem connection.
     
  6. Neil45

    Neil45 Thread Starter

    Joined:
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    I did the wiring wrong. I did it correctly this time, and this is what I get:

    I was able to access my router page where I set up an SSID (network) name and network key. However, on my laptop, I cannnot access the internet although my wireless network says I'm connected.
     
  7. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    First step, can you access the Internet using a wired connection?

    If so, first configure the wireless with NO encryption and NO MAC filtering, and see if you can connect that way. Next, I'd configure WPA encryption and see if you can still connect.

    If you still can't connect wirelessly, I'd like to see this from your laptop when it tells you it's connected.


    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
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