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D-Link EBR-2310 drops packets frequently

Discussion in 'Networking' started by TallGuy_AZ, Apr 13, 2009.

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  1. TallGuy_AZ

    TallGuy_AZ Thread Starter

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    This is a small office network, no more than 8 computers on at once. Just a simple office network with a switch to connect everyone, and one computer with a large hard drive for license management, storage and data backup. The internet has always worked well, until the equipment was upgraded a few weeks back. It is now hard wired from an antenna on the roof, down into the D Link router, and then the router is plugged into the switch. Everyone can access the internet fine, and the speeds are as advertised. That is until there is too much traffic, then we get line after line of "Dropped packet from xx.xx.xx.xx to xx.xx.xx.xx (IP protocol 6) as unable to create new session". It'll also say (IP protocol 17) instead of 6. Originally the Internet provider tech support decided it is because we needed a public IP address, so we tried that. Problem is still there. It mainly happens on sites with lots of ads, or when I have a few tabs open that are loading at the same time.

    Any direction would be much appreciated!
     
  2. JohnWill

    JohnWill Retired Moderator

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    I'd have to believe that this is the router choking for some reason.


    1. Update the firmware to the latest version available on the manufacturer's site.
    2. Reset the router to factory defaults and reconfigure.


    If that doesn't help, I'd consider a better router.
     
  3. TallGuy_AZ

    TallGuy_AZ Thread Starter

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    Thanks, JW. I think you're right, as I can easily choke it like that with only one computer by opening quite a few Firefox tabs. When I get a chance to take the network down, I'll try as you say and report my findings.
     
  4. JohnWill

    JohnWill Retired Moderator

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    I'd probably be looking at a new router if this were my situation. There should be plenty of models that can handle this traffic. Even the Actiontec MI-424WR that came with Verizon FiOS here has had 14 computers all connected and active on it without any issue.

    I'd say any of the brand name 802.11n higher end models should handle this traffic with ease. Obviously, if you don't have any wireless requirements, you can disable the wireless capability as well.
     
  5. TallGuy_AZ

    TallGuy_AZ Thread Starter

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    I suppose that's my only option, since I can't find a solution. I did find a thread on the dlink forums with a few people reporting the same symptoms, but no one has answered more than resetting and updating firmware.
    http://forums.dlink.com/index.php?topic=2231.0

    I reset the router yesterday and reconfigured it. Problem is the same.

    Time to shop for a router. :)
     
  6. JohnWill

    JohnWill Retired Moderator

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    Yep, I think a new router is probably the fix here. :D
     
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