Damage control?

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spoonieluv

Thread Starter
Joined
Oct 9, 2003
Messages
11
OK, I'm new to this so bear with me.
I just found out that my home laptop had several Viruses/Trojans infecting about 45 files. I cleaned/deleted them all with Norton. But I have no idea how long they were on there and my wife shops online and does online banking.
How probable is it that someone has gained access to our CC#s or banking info through these attacks? Should I get new cards/numbers? Should I change all passwords?
Thanks for any help.
 

dvk01

Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
First Name
Derek
definitely change passwords

keep an eye on your bank/credit card statements and if you see oddities get in touch with the bank and cancel cards etc.

It's not very likely that your online bank or shopping has been compromised but it could have happened
 
Joined
Mar 9, 2003
Messages
4,699
Without knowing the virii and trojans involved, it would be hard to say. At the very least I would suggest changing all your passwords. Next, advise your bank and credit card companies and see what they advise. They may want to change or they may only want to keep an eye on things for a few months. Either way, you have notified them and you have your a$$ covered.

We can have a look and see if there is any other spyware on your computer. Go to http://tomcoyote.org/hjt/ and download HiJackThis. Use Winzip to unzip it, then install and run it. To run, click the “Scan” button. When it's done the "Scan" button changes to "Save Log". Save the log file it creates (it should open in Notepad at that point). Copy and paste the results in your next post. Most of what it finds is harmless, so do not do anything yet. Someone will be glad to help you sort out any of the baddies that may be in there.
 

spoonieluv

Thread Starter
Joined
Oct 9, 2003
Messages
11
Thanks all. I did a scan with AdAware, should I still try HiJackThis?
(edit)
Ran it but I'll have to post logfile later when I get home.
Thanks again.
 

spoonieluv

Thread Starter
Joined
Oct 9, 2003
Messages
11
Here it is:


Logfile of HijackThis v1.97.2
Scan saved at 3:13:15 AM, on 10/9/2003
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\PROGRA~1\Navnt\navapsvc.exe
C:\PROGRA~1\Navnt\npssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\ZipToA.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\PROGRA~1\Navnt\alertsvc.exe
C:\WINNT\Explorer.EXE
C:\WINNT\twain_32\SiPix\SCBLINK2\BLINK2CC.exe
C:\WINNT\twain_32\SiPix\SCBLINK2\USBPNP.exe
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Navnt\navapw32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BLINK2CC] C:\WINNT\twain_32\SiPix\SCBLINK2\BLINK2CC.exe
O4 - HKLM\..\Run: [USBPNP] C:\WINNT\twain_32\SiPix\SCBLINK2\USBPNP.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\Navnt\npscheck.exe
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\Navnt\defalert.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Navnt\navapw32.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 
Joined
Mar 9, 2003
Messages
4,699
In Hijack This, check ALL of the following items. Double check so as to be sure not to miss a single one.
Next, close all browser Windows, and have HT fix all checked.

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe

O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe
O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\Navnt\npscheck.exe

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm



Next reboot into Safe Mode and remove the following files and folders that are bolded

C:\Program Files\GetRight\GRdownload.htm

See here http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406 for how to start in safe mode if you don't know how.

Reboot into normal mode


Now download Spybot - Search & Destroy (if you haven't got the program installed already)

After installing, first press Online, and search for, put a check mark at, and install all updates.

Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove/fix all it finds that are in RED

Reboot

Last, run HJT again and post your log again to see if anything was missed.

Thanks
 
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