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Damaged IE6 after removing spyware: FIX!

Discussion in 'Virus & Other Malware Removal' started by GOTzMADsKILLz, Jan 30, 2005.

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  1. GOTzMADsKILLz

    GOTzMADsKILLz Thread Starter

    Joined:
    Apr 18, 2002
    Messages:
    431
    I just wanted to post a little fix I found that took a while to figure out. I am an Onsite Technician and have been for many many years now. Lately though after removing spyware from several computers I have wound up with damaged Internet Explorers on some PCs. Had tried everything from trying the registry hack that is "supposed" to tell windows IE6 isn't installed (never had that one work for me), from reinstalling SP2 (on XP systems). None of these worked.

    The problems after removing the spyware infection was this:

    1) When trying to go to the Windows Updates site you wind up with a white blank webpage. Nothing is there.

    2) McAfee and Norton AV will not open up their "security centers" and or unable to install McAfee or Norton AV.

    3) Also some sites will not diplay links. Most common example was that going to CNET's download.com site to get the antispyware programs, the actual DOWNLOAD button usually under the BUY NOW button would never display.

    *damn spyware!*

    ...Anyways the fix appears to be that the VB Scripting component gets damaged, disabled or removed. This could be caused by the "hook-ins" these spyware programs use to execute themselves and thus when removed they remove this (think: alien facehugger, remove it and kill the patient...lol)

    You can get this component here:VB SCRIPT SUPPORT (MICROSOFT)

    I have installed this on Windows XP systems and it appears to work fine for XP as well. Since Firefox doesn't support ActiveX it's important to have IE6 working for access to the Windows Update site (although auto update still works fine and same with the McAfee/Norton auto updates)

    After having to reformat several systems before finding this, it has made my life a lot easier and saved my clients some bucks. Will edit this post and provide a correct link for an XP VB Scripting support install if I can find one.

    [EDIT]

    Heres the link for Win2K/XP: VB SCRIPT SUPPORT XP AND 2000 (MICROSOFT)

    [END EDIT]
     
  2. GOTzMADsKILLz

    GOTzMADsKILLz Thread Starter

    Joined:
    Apr 18, 2002
    Messages:
    431
    Can this get a sticky? I think it'll help quite a few people
     
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