1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

databse for keeping records of problems and solved problems

Discussion in 'Business Applications' started by PK-her0, May 16, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. PK-her0

    PK-her0 Thread Starter

    Joined:
    Sep 17, 2007
    Messages:
    1,547
    hi guys,

    whats the easiest way to keep a database of system problems
    and how they were solved so i can review particular problems without chasing my tail

    is there a written application im not aware of?
    or would i have to create my own DB from scratch?

    MYSQL? ACCESS?

    any thoughts please...
     
  2. Pedro15

    Pedro15

    Joined:
    Oct 5, 2008
    Messages:
    386
    For problems and solutions I encounter with excel I have a special folder for these.

    A dummy spreadsheet has the direct link to solution which I can access if needed.

    Any interesting topics not yet encountered personally are sent by email to myself and filed in another folder.

    Pedro
     
  3. OBP

    OBP

    Joined:
    Mar 8, 2005
    Messages:
    19,895
    I would always use Access for database work, unless it is a very simple table.
     
  4. nursell

    nursell

    Joined:
    Jul 26, 2011
    Messages:
    143
    I agree with OBP Access is the way to go! I don't think you will need MySql unless you are thinking of tables with thousands of records and even then access can deal with them.
     
  5. PK-her0

    PK-her0 Thread Starter

    Joined:
    Sep 17, 2007
    Messages:
    1,547
    i was only thinking of MYSQL as it would be more useful in future...
     
  6. Keebellah

    Keebellah Trusted Advisor

    Joined:
    Mar 27, 2008
    Messages:
    6,596
    First Name:
    Hans
    The are quite a few on-line and inatallable helpdesk like tools which are free and can be used for many different options and incident and problem tracking.
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1053539

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice