1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

In Progress Dataup, possible rootkit too! PLEASE HELP!

Discussion in 'Virus & Other Malware Removal' started by IronFistVGP, Jul 16, 2017.

Thread Status:
Not open for further replies.
  1. IronFistVGP

    IronFistVGP Thread Starter

    Joined:
    Jul 16, 2017
    Messages:
    1
    Hi I recently accidentally download unwanted files. (I'm sure thats how all these start) but I was able to delete most of the files through troubleshooting and looking up ways to fight Dataup and other viruses but I still have a few root viruses that keep coming back (including Dataup) and I believe I have a rootkit virus as well, and most methods fail epicly and I need an expert to take care of these. For warning Malwarebytes will not work for some reason, I believe the virus has detected and found a way to shut it down instantly before it even starts. Please Help!!!!!!!!
     
  2. JSntgRvr

    JSntgRvr Moderator Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,551
    First Name:
    José
    Welcome :)

    • Please download Malwarebytes Anti-Rootkit and save the file to your Desktop.
    • Right-Click MBAR.exe and select [​IMG] Run as administrator to run the installer.
    • Select your Desktop as the location to extract the contents and click OK. The programme should open upon completion.
    • Click Next, followed by Update. Upon update completion, click Next.
    • Ensure Drivers, Sectors & System are checked and click Scan.
    • Note: Do not use your computer during the scan.
    • Upon completion:
      • If no infection is found, close the MBAR window.
      • If an infection is found, ensure Create Restore Point is checked and click Cleanup. Reboot when prompted.

    • Two logs (mbar-log.txt and system-log.txt) will be created. Copy the contents of both logs and paste in your next reply. Both logs can be found in the MBAR folder.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1193186

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice