DDhelp

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There are a number of possible causes - first try this ..

Go Start > Run type DXDIAG to call up your DirectX Diagnostic Interface. Click the Sound tab and move the Hardware Acceleration slider to a lower setting. Go back to and click Display tab and do the same thing.

If you are using Win XP in each of Sound and Display you will need to hit 'next page' at the bottom of the interface to get to the H/A slider.

Also while there check what version of DirectX you have.

If you are by chance using an older version, say 7.0 you can upgrade to a later version (8 or 9) from this link :

http://www.microsoft.com/directx/

If you try the first part above then test by running another movie file then post back here with the result.
 
Joined
Aug 1, 2002
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CQ,

Just a quick follow up in case you check back on this thread - first here are some links to known dd related errors and the solutions where available.

http://www.generation.net/~hleboeuf/ddhelp.htm

If none of the above relate to your error, and DirectX is not the cause, then try getting updated drivers for you graphics card.

Should you have any probs finding a link for drivers - post back what card you have and someone will try to help you out.
 

Chaos Queen

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Joined
May 1, 2003
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480
Ok I did the test and this is what it says:

Your sound card doesn't support hardware buffering. Sounds will only play back from software buffers.

I have version 9 already installed.
 
Joined
Aug 1, 2002
Messages
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In that case could you post details of of your current setup :

Cpu / Motherboard / Ram / Sound (ie card or onboard on the mobo.)

And what exactly you are doing when you encounter the above error.

Depending on how current your system is you may merely need updated drivers.
 
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