dead external HD?

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jtn3833

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Dec 29, 2000
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453
I have a 120G external HD I use for backups that has worked for me fine up to recently. I assembled the thing using a CompUSA external hard drive enclosure & a HD.

Now when I plug it in, the computer doesn't recognize it. The Device Manager has an error by the USB Mass Storage Device and says that the "Device Cannot Start" under Properties>Device Status.

I get the same error on two different computers. Does this mean the HD is dead or possibly a problem with the enclosure? I've tried updating the drivers and using the disc that came with the enclosure but none of that has worked - where as another external HD I have (factory built and more recent) still works fine.

Your thoughts?
JTN
 

Triple6

Rob
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Joined
Dec 26, 2002
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52,933
I'd lean toward the enclosure with the error you have. Can you pull the drive out and connect it internally to your computer?
 
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