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dead external HD?

Discussion in 'Hardware' started by jtn3833, Jan 18, 2007.

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  1. jtn3833

    jtn3833 Thread Starter

    Dec 29, 2000
    I have a 120G external HD I use for backups that has worked for me fine up to recently. I assembled the thing using a CompUSA external hard drive enclosure & a HD.

    Now when I plug it in, the computer doesn't recognize it. The Device Manager has an error by the USB Mass Storage Device and says that the "Device Cannot Start" under Properties>Device Status.

    I get the same error on two different computers. Does this mean the HD is dead or possibly a problem with the enclosure? I've tried updating the drivers and using the disc that came with the enclosure but none of that has worked - where as another external HD I have (factory built and more recent) still works fine.

    Your thoughts?
  2. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    I'd lean toward the enclosure with the error you have. Can you pull the drive out and connect it internally to your computer?
  3. Noyb

    Noyb Trusted Advisor

    May 25, 2005
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