deep bug; question about back up

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

goman

Thread Starter
Joined
May 13, 2011
Messages
21
Hi all. I have a virus that is deep. The telltales are, task manager blinks on and then disappears. Also, I keep getting the message that my virtual memory is full, plus several quirks that make me sure I have something. And now, after several attempts to clean with various products, my optical drives dont function. The tray wont come out on either as if they are dead. I made an emergency utilities file with a copy of task manager, regedit and misconfig so I can get to those if I need to( as if I knew what to do with them anyway).

I have read the 'READ THIS FIRST' and am about to back up everything to my external drive first, but my question is: If I back up, finally remove the virus from my PC and then reinstall my data, won't the virus just come back? How can I prevent this?
 

askey127

Malware Specialist
Joined
Dec 22, 2006
Messages
3,721
goman,
Right click your backup drive and scan it with your antivirus.
If it's OK, then re-install your operating system.
If you can't scan it now, be sure to scan it with an up to date AV before you restore any files from it.

askey127
.
 

goman

Thread Starter
Joined
May 13, 2011
Messages
21
Now, that makes sense. I assume that by scanning the b/u drive that the security will then prevent the virus from entering the drive when i am transferring files?
 

askey127

Malware Specialist
Joined
Dec 22, 2006
Messages
3,721
If the AV finds any "bad" files in the external drive, have it Remove them.
Then you can use the backup drive for restore.
When it runs a scan on the external drive, be sure it's a Full scan.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top