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Default Folder in Office XP

Discussion in 'Business Applications' started by bobbi, Sep 23, 2003.

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  1. bobbi

    bobbi Thread Starter

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    Hi All

    I got an annoying problem that I've been unable to resolve...so of course I come to this group for help! :D

    I have a user using Windows XP/Office XP

    I have her default file locations set to the network drive. When ever she reboots her PC the default file location resets to My Documents on the hard drive.

    If I go to Tools/Options/File Locations the path is still set to the network drive. I checked the registry and the entry is pointing to the network drive.But when she clicks on the Open folder or does File/Open it opens up My Documents.

    Once you click the down arrow and select the network folder it stays there until the PC is rebooted and then it does it again.

    It's just an annoyance more than anything. I've looked for help on this but haven't been able to find anything.

    Thanks for your help! (y)
     
  2. Anne Troy

    Anne Troy

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    Anne
    Likely problem: Whoever is changing the file location does not have rights to the registry.

    Log in as admin to change it.

    You can do a regedit and change it here:
    hkey_current_user\software\microsoft\office\10.0\word\options

    See the DOC-PATH key.
     
  3. bobbi

    bobbi Thread Starter

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    Thanks...but I thought of that.

    As I said in my initial post, the path under options/file locations stays pointing to the network drive and the registry entry does reflect that it's to use the network drive.

    The only place that doesn't seem to know it's using the network drive is the File/Open command, and only after a reboot.

    I've rebooted and before I touch anything I've gone right to the registry and checked the path and it's correct. I then open Word and go immediately to the File Location tab and it's set right. Close that, click file/open and it goes to My Documents.

    It just doesn't make sense.

    Plus...I had given the user admin rights intially thinking that might be the problem...but it wasn't.

    Thanks for advice though...!
     
  4. Anne Troy

    Anne Troy

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    No code in the user's normal.dot is there? Where's the normal.dot file?

    (We'll likely get to the bottom of it! Hang in there...)
     
  5. bobbi

    bobbi Thread Starter

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    Well...I don't know about that for sure. There shouldn't be any code in the normal.dot. It was a standard Office install and then a standard upgrade to XP. But then, stranger things have happened. :p

    I have to go over there shortly, so I'll check.

    Thanks for the idea....

    I really hate these annoying little problems that have no rhyme or reason!!:mad:

    Bobbi
     
  6. Anne Troy

    Anne Troy

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    Anne
    Just rename normal.dot to abnormal.dot (while Word is closed) and relaunch it.

    You could also check their startup folder for anything that might be launching.

    Complete Word troubleshooting: www.theofficeexperts.com/word.htm

    I wrote it all, so just ask anything you like.
     
  7. RandyG

    RandyG

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    A handy little work-around that has nothing to do with solving the problem at hand is to change the My Documents pointer to the Network drive.

    If you right-click the My Documents folder and select Properties, you can Browse to the folder on the network drive that you want to set it to. When the Office users opens a file, or saves, it will default to My Documents, whioch is now opening the new folder.

    This works on Win98, 2k, and XP.


    Now, if you wanna solve the problem, Dreamboat will sort you out!;):D
     
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