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default gateway is not available

Discussion in 'Networking' started by BobbysMom, Dec 19, 2011.

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  1. BobbysMom

    BobbysMom Thread Starter

    Joined:
    Dec 19, 2011
    Messages:
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    beg your pardon - Bobby has the same problem "default gateway is not available" on his Acer laptop with Windows 7, so we were psyched to find this problem posted - and today even (weird?) . HOWEVER, we tried resetting the :
    netsh winsock reset catalog etc and rebooted but still no internet access.
    Please HELP ?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
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    First Name:
    Terry
    I started your own thread for you here, as you seem to be requesting help rather than trying to help in that other thread.

    Please describe your network. Is the problem with ethernet or Wi-Fi or both?

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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