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defrag and virus scan hangs

Discussion in 'Earlier Versions of Windows' started by rwhodgson, Dec 9, 2001.

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  1. rwhodgson

    rwhodgson Thread Starter

    Dec 9, 2001
    New to this stuff. Whenever I use defrag or virus scan system hangs or locks. Using ME, wont let me re-install. It seems to lock at about 11 pct each time. On virus scan it looks like it hangs at a "restore" file. I tried deleting appolog file as knowledge base article said. I guess im lookin for an alternative fix rather than re-formatting. Computer works, just wont defrag or virus scan completely.
    Thanks in advance,
  2. LadyLisa


    Oct 22, 2000
    First you need to make sure you don't have any programs running in the background. Press ctrl-alt-del and close out everything but Explorer and Systray. Run scandisc first and then run Defrag.
    Post back if this doesn't work.
    Also, make sure your screensaver is disabled.

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