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defrag and virus scan hangs

Discussion in 'Earlier Versions of Windows' started by rwhodgson, Dec 9, 2001.

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  1. rwhodgson

    rwhodgson Thread Starter

    Joined:
    Dec 9, 2001
    Messages:
    2
    New to this stuff. Whenever I use defrag or virus scan system hangs or locks. Using ME, wont let me re-install. It seems to lock at about 11 pct each time. On virus scan it looks like it hangs at a "restore" file. I tried deleting appolog file as knowledge base article said. I guess im lookin for an alternative fix rather than re-formatting. Computer works, just wont defrag or virus scan completely.
    Thanks in advance,
    Bob:confused:
     
  2. LadyLisa

    LadyLisa

    Joined:
    Oct 22, 2000
    Messages:
    1,995
    First you need to make sure you don't have any programs running in the background. Press ctrl-alt-del and close out everything but Explorer and Systray. Run scandisc first and then run Defrag.
    Post back if this doesn't work.
    Also, make sure your screensaver is disabled.

    :)
     
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