Delay in internet access upon powering up laptop computer

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artchick46

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Jan 2, 2011
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I am having a delay of approximately 12-18 minutes from the time I power up my laptop, until the internet connection is achieved and the connection icon appears on my taskbar. This happens when connecting via wireless/broadband, or ethernet cable. During this delay time, if I click on "start," sometimes the "start" button will stay depressed until the internet connection is achieved and displayed. When I started by using "Safe Mode," the internet connection was achieved immediately.
I have tried unsuccessfully to solve this problem by doing the following:

- Scanned and rescanned for malware, spyware, and viruses with SpyNoMore, McAfee, and Microsoft Security Essentials
- Restoring to an earlier date--October 30 (well before problem occurred). When I restarted the computer after this "restore," the internet connection was immediate, but when starting up the next day, the delay problem appeared again.
- Used "MSConf" to disable all non-microsoft start-up services
- Tried to connect with another wireless router in a different geographic location
- Reviewed by Add/Remove Programs list, and deleted all unnecessary programs

I am at a loss as to what to do next, other than to restore to factory settings. HELP!!

Here is the system info on my computer...

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Genuine Intel(R) CPU T2500 @ 2.00GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 1022 Mb
Graphics Card: NVIDIA GeForce Go 7600, 256 Mb
Hard Drives: C: Total - 138312 MB, Free - 55531 MB; D: Total - 14287 MB, Free - 1027 MB;
Motherboard: Hewlett-Packard , 30A6, 56.48, CND62907HT
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
 

TerryNet

Terry
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Joined
Mar 23, 2005
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81,446
When I started by using "Safe Mode," the internet connection was achieved immediately.
Safe Mode? Safe Mode with Networking is supplied because Safe Mode should not load the networking drivers.

I think that there is a small possibility that an incorrect driver--one that is not loaded in Safe Mode--is causing this, so suggest to install the latest from your laptop manufacturer's web site, beginning with the chipset.

More likely is a program or service that runs in normal but not Safe mode. You can use msconfig to try to isolate which one.
 

artchick46

Thread Starter
Joined
Jan 2, 2011
Messages
2
Thank you for your reply...I will try the msconfig again...do I begin with the Msconfig "start up" tab first, or do you suggest a different way? I don't know too much about the msconfig, other than what I have researched on the internet!
 
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