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Delete folders in Outlook 365

Discussion in 'Business Applications' started by tonyacardo, Jun 11, 2014.

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  1. tonyacardo

    tonyacardo Thread Starter

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    I have Outlook 365 and I have some empty folders with no email accounts associated with them any longer and I cannot delete them.
    These are not the default folders, these are folders I added for some additional email accounts I had.
     
  2. DaveA

    DaveA Trusted Advisor

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    Are they true folders or a separate "PST" file for each of the other accounts?
     
  3. tonyacardo

    tonyacardo Thread Starter

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    Each one has a PST file. I allowed Outlook to make some automated connections to my email accounts on my website (mostly because my manual tries failed). When Outlook did this it created new folders. So I am left with two sets of folders for the same accounts.

    What I have done is:
    Deleted the accounts, the extra folders then deleted themselves.

    New Problem:
    How do I setup the email manually. If I do it manually I get the choice of delivering the emails to an existing Outlook data file or create new ones. (I assume the auto connect creates new ones and that is why I had two folders for the same email).
    [email protected]
    [email protected](1)

    If I can figure out how to connect AND how to send new mail to the original folders will that leave me with no extra folders to muck up my Outlook interface?

    AND

    Is there a way to copy all the pst files for backing up or something. My Outlook only allows me to export a pst file for one email account at a time. That is pain in the rear end. Any ideas.

    THanks for all this help. I hope my descriptions are adequate. I had to transfer back and forth between Firefox and Outlook just to get the (I hope) right terminology. Anyway, I know it isn't very good, so thanks for working your way through it.




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  4. DaveA

    DaveA Trusted Advisor

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    Then all you need to do, is close the pst file and then go and find it and delete it from your drive. This should remove it from be accessed again.

    As for the setting up a new account and you want the email to go to the existing pst file, just select the " delivering the emails to an existing Outlook data" and a new PST file will not be made.

    Locate your pst files and then just copy them to a external device.

    Most of the PST files in todays versions are under "C:\Users\'UserName'\Documents\Outlook Files"
     
  5. tonyacardo

    tonyacardo Thread Starter

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    Delete the .pst file and the folders will go. Correct. Then I just let Outlook make the connectios for me and the folders and everything will be correct?

    Your pretty awesome with Outlook, thanks
     
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