1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Deleted message disappear in Office 2010

Discussion in 'All Other Software' started by PCBuilder, Nov 15, 2011.

Thread Status:
Not open for further replies.
  1. PCBuilder

    PCBuilder Thread Starter

    Sep 11, 2007
    First Name:
    I have recently installed Office 2010 on my new Win 7 PC. I installed the Office Home / Bus suite and then copied my outlook.pst from my old Win XP system Office 2007, to this Win 7 system. All my old email seems to be OK .
    Now here's a couple of problems I have seen:
    1. In my mail items view in Outlook, I now see 2 root folders, 1 is named "Personal Folders" - the one in my copied outlook.pst which contains all of my email etc from Win XP Outlook 2007. The other is named the same as my full email address - call it <email>.
    New email messages that I receive are put into the <email> Inbox, not the 'Personal Folders' inbox. When I deleted received messages in Outlook 2007, they used to be moved to my 'Deleted Items' folder in 'Personal Folders' - now they seem to disappear altogether:confused:! There is no ‘Deleted Items’ folder under the <email> root folder. Is there a setting I need to adjust so that they will be put into a ‘Deleted Items’ folder?

    2. I would prefer to look in my ‘Personal Folders’ Inbox for all of my messages - inbox, sent, etc. Are there setting that would direct all of my email and deleted items to my ‘Personal Folders’?

    Thanks for any help you can give:)!

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Similar Threads - Deleted message disappear
  1. Magcat
  2. panamahat
  3. iomkgs
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1027048

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice