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deleting/opening emails

Discussion in 'Web & Email' started by northbynorthwest, Jan 26, 2015.

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  1. northbynorthwest

    northbynorthwest Thread Starter

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    I have a Sony Vaio laptop (using Windows 7) which has recently developed an odd fault. When I click on a specific email in order to delete it, the email below it will also be deleted at the same time. Also, when clicking on an email to open it, it will often keep opening it without actually displaying it on the screen, rather it just minimises them at the bottom. I have searched through the computer settings to see if I might have accidentally changed something to cause these problems but have found nothing. Can you help me sort this out, as it is time-consuming and frustrating to deal with! Thanks.
     
  2. dustyjay

    dustyjay

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    What Email Client do you use? Outlook? Live Mail?
     
  3. northbynorthwest

    northbynorthwest Thread Starter

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    Hi, yes I use Live Mail.
     
  4. dustyjay

    dustyjay

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    I use Outlook for my email client. I have never even seen Live Mail in action so I would be out of my league guessing here. Have you tried doing Restoring to a Restore Point set before the problem showed up?
     
  5. northbynorthwest

    northbynorthwest Thread Starter

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    I'm afraid I might lose some important files/emails if I did that!
     
  6. DaveA

    DaveA Trusted Advisor Spam Fighter

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  7. dustyjay

    dustyjay

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    (y) What DaveA said.;)
     
  8. TonyB25

    TonyB25 Banned

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    I would suggest backing up data before making a change. There's always a risk.
     
  9. dustyjay

    dustyjay

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    Isn't Live Mail the Microsoft Web based email client?
     
  10. northbynorthwest

    northbynorthwest Thread Starter

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    Thanks for the advice. It occurred to me that as the problems always arose when I was clicking the mouse, the trouble might lie with the mouse itself. I got a new one (the other was about three years old) and this seems to have cleared up the problems I was having. Ta-dah!
     
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