deleting/opening emails

[northbynorthwest]

I have a Sony Vaio laptop (using Windows 7) which has recently developed an odd fault. When I click on a specific email in order to delete it, the email below it will also be deleted at the same time. Also, when clicking on an email to open it, it will often keep opening it without actually displaying it on the screen, rather it just minimises them at the bottom. I have searched through the computer settings to see if I might have accidentally changed something to cause these problems but have found nothing. Can you help me sort this out, as it is time-consuming and frustrating to deal with! Thanks.

 

[dustyjay]

What Email Client do you use? Outlook? Live Mail?

 

[northbynorthwest]

Hi, yes I use Live Mail.

 

[dustyjay]

I use Outlook for my email client. I have never even seen Live Mail in action so I would be out of my league guessing here. Have you tried doing Restoring to a Restore Point set before the problem showed up?

 

[northbynorthwest]

I'm afraid I might lose some important files/emails if I did that!

 

[DaveA]

[

System Restore can return your PC's system files and programs to a time when everything was working fine, potentially preventing hours of troubleshooting headaches. It won't affect your documents, pictures, or other data.

The above is from http://windows.microsoft.com/en-us/windows7/products/features/system-restore

 

[dustyjay]

What DaveA said.

 

[TonyB25]

I would suggest backing up data before making a change. There's always a risk.

 

[dustyjay]

Isn't Live Mail the Microsoft Web based email client?

 

[northbynorthwest]

Thanks for the advice. It occurred to me that as the problems always arose when I was clicking the mouse, the trouble might lie with the mouse itself. I got a new one (the other was about three years old) and this seems to have cleared up the problems I was having. Ta-dah!