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Deleting/Renaming/Creating a file/folder causes explorer to crash

Discussion in 'Windows XP' started by Grunty, Jul 14, 2006.

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  1. Grunty

    Grunty Thread Starter

    Joined:
    Jul 14, 2006
    Messages:
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    Hi,
    I have a XP Home SP2 computer and whenever you try to delete/rename/create anything using explorer explorer crashes giving the send and dont send dialog.:mad: Meaning i cant do anything. I can use the command prompt to do these tasks however, so i dont think its a hard disk issue. I have tried all of the above in safe mode under the administrator and a normal user and i still get the errors. I have also disabled all non-MS services and all unnecessary startup entries and the problem still occurs. The computer runs Zonealarm Security Suite (Firewall, Anti-virus, Anti-spyware etc...) and Adaware se personal, both which turn up no viruses or spyware apart from the occasonal cookie. So i dont think that it is a virus or spyware infection. This behavior occurs over all system files. Does anyone have any suggestions before i have to reinstall XP?

    I will post a hijack this! log if required..

    Thanks for your time,
    Grunty.
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
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    To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Filename = 1137518044HJTsetup.exe
    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Open a TechSupportGuy forum Reply window for this thread, to have ready to paste the Hijackthis log into. Click once to place the typing cursor in the reply window.
    At the top of your TSG/browser window, hit Edit then Paste
    You should see your copied Hijackthis log appear in the reply space....then, submit the reply
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
  4. KeyesZX

    KeyesZX

    Joined:
    Aug 1, 2005
    Messages:
    63
  5. Grunty

    Grunty Thread Starter

    Joined:
    Jul 14, 2006
    Messages:
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    Well the last link worked for me :) i just disabled al the non ms shell extensions and its back to normal. Thanks KeyesZX. and the first link had nothing to do with it, and i know how to post a Hijack This! log :)

    Anyway thanks for your time and effot ozrom1e and KeyesZX....
    Grunty
     
  6. KeyesZX

    KeyesZX

    Joined:
    Aug 1, 2005
    Messages:
    63
    No problem, glad I could help (y)
     
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