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DELL 1505 Wireless Problem

Discussion in 'Networking' started by craig2007, Jan 30, 2008.

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  1. craig2007

    craig2007 Thread Starter

    Joined:
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    Hello Everybody

    I am using E1505 DELL Laptop for almost 2 years.I did not face any problem with network connectivity
    in accessing Internet.Currently i am staying in Hotel which offers me Wireless network connectivity.
    I have been using the same wireless connectivity in that same hotel for sometime.
    Suddenly i am not able to access to internet.I use Intel PRO/wireless 3945 802.11a/g mini card which comes
    with E1505 DELL laptop.i deleted the profile which i use to connect and again created the same profile.
    Still i could not able to access internet.Checked the status of wireless connection ,
    it states the signal is excellent.Wireless card comes with diagonistic tool which can be used to check whether
    our connection is good or bad.

    I ran that tests.Everything got passed except the following

    Manual Diagnostic Ping Test- Result : Failed Summary : No Response: default gateway DHCP server

    I have also tried renewing the ipaddress.but i could not able get success with it..

    Only thing i did not do till this point of time is .... i did not assign any static IPAddress to my laptop
    and try out

    kindly let me know the way to resolve it.

    I executed ipconfig /all in my command prompt and got some information like IPAddress,Subnet mask,Default Gateway,

    I also tried pinging Default gateway.i got timeout error

    Please shed some light on this matter.
     
  2. JohnWill

    JohnWill Retired Moderator

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    Hold the Windows key and press R, then type CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. craig2007

    craig2007 Thread Starter

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    Windows IP Configuration
    Host Name . . . . . . . . . . . . : XXXXXXXXXX
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : globalsuite.net

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
    Physical Address. . . . . . . . . : XXXXXXXXXX

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : globalsuite.net
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
    Physical Address. . . . . . . . . : XXXXXXXXXX
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 172.17.148.231
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 172.17.1.1
    DHCP Server . . . . . . . . . . . : 172.17.1.1
    DNS Servers . . . . . . . . . . . : 4.2.2.1
    Lease Obtained. . . . . . . . . . : Thursday, January 31, 2008 11:39:10 AM
    Lease Expires . . . . . . . . . . : Friday, February 01, 2008 12:09:10 PM

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
    Physical Address. . . . . . . . . : XXXXXXXXXX

    XXXXXXXXXXXXX - masked details
     
  4. JohnWill

    JohnWill Retired Moderator

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    HMM... That shows a good connection to the router, this sounds like it might be an issue with their network.

    It's interesting that this is a class B network, that's a bit odd.

    Try these simple tests.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    PING 216.109.112.135

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  5. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    It looks like a good IP configuration. Open a Command Prompt and try these pings.

    ping 172.17.148.231
    ping 172.17.1.1
    ping 4.2.2.1
    ping 216.109.112.135
    ping yahoo.com

    P.S.--I really doubt that anybody cares about the MAC addresses of your adapters.
     
  6. JohnWill

    JohnWill Retired Moderator

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    The MAC addresses never get past the router, so they're not much of a security risk. :D

    BTW, you're too slow again here Terry. :p:p
     
  7. TerryNet

    TerryNet Moderator

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    Too slow? No, this time I was more complete. :)

    "... Ping Test- Result : Failed Summary : No Response: default gateway DHCP server" could mean a firewall problem, so thought it best to start with ping of self. So there! :p
     
  8. craig2007

    craig2007 Thread Starter

    Joined:
    Jan 30, 2008
    Messages:
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    C:\Documents and Settings\Success>ipconfig

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : globalsuite.net
    IP Address. . . . . . . . . . . . : 172.17.148.231
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 172.17.1.1

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected

    C:\Documents and Settings\Success>ping 172.17.148.231

    Pinging 172.17.148.231 with 32 bytes of data:

    Reply from 172.17.148.231: bytes=32 time<1ms TTL=128
    Reply from 172.17.148.231: bytes=32 time<1ms TTL=128
    Reply from 172.17.148.231: bytes=32 time<1ms TTL=128
    Reply from 172.17.148.231: bytes=32 time<1ms TTL=128

    Ping statistics for 172.17.148.231:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Documents and Settings\Success>ping 172.17.1.1

    Pinging 172.17.1.1 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 172.17.1.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Documents and Settings\Success>ping 4.2.2.1

    Pinging 4.2.2.1 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 4.2.2.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Documents and Settings\Success>ping 216.109.112.135

    Pinging 216.109.112.135 with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 216.109.112.135:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

    C:\Documents and Settings\Success>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.

    C:\Documents and Settings\Success>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : XXXXXXX
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : globalsuite.net

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
    Physical Address. . . . . . . . . : XXXXXXX

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : globalsuite.net
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
    Physical Address. . . . . . . . . : XXXXXXX
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 172.17.148.231
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 172.17.1.1
    DHCP Server . . . . . . . . . . . : 172.17.1.1
    DNS Servers . . . . . . . . . . . : 4.2.2.1
    Lease Obtained. . . . . . . . . . : Saturday, February 02, 2008 9:22:42 PM
    Lease Expires . . . . . . . . . . : Sunday, February 03, 2008 9:52:42 PM

    Ethernet adapter Local Area Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
    Physical Address. . . . . . . . . : XXXXXXX
     
  9. TerryNet

    TerryNet Moderator

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    The fact that you can ping your own IP makes me less suspicious of a firewall problem, but still a little suspicious. If you are using any 3rd party firewall (internet security) please check to make sure it did not somehow get misconfigured.

    Other than checking on your firewall, the only thing I can suggest is to talk to the hotel's tech support about your ping results. I can't think why you should be getting failure pinging the router and some of those other common web sites.
     
  10. bearone2

    bearone2 Banned

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    how did you determine this was a b network as in 11b?
     
  11. bearone2

    bearone2 Banned

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    any chance they encrypted it or changed provider?

    i've got an older 8500/1300 wireless that picks up everything, encrypted or not.

    are you using wzc or the dell utility?
     
  12. TerryNet

    TerryNet Moderator

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    "how did you determine this was a b network as in 11b?"

    He said Class B, as in mask of 255.255.0.0; not 802.11b wireless.
     
  13. bearone2

    bearone2 Banned

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    thx, that's why i asked.
     
  14. JohnWill

    JohnWill Retired Moderator

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    Class B, not the same thing. The subnet mask of 255.255.0.0 indicates a class B network.
     
  15. bearone2

    bearone2 Banned

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