Dell 4550 No Network Adapters

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Scribner2448

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Dec 27, 2002
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117
2 days ago I reformatted my computer, reinstalled Windows XP and I do have the recovery cd's. I can't get anywhere with them. I go to Network Adapters and there are big yellow question marks. I have an MSN ethernet connection with a Linksys router. I've read and read posts about the same thing but am totally confused. I installed the chipset driver from the recovery cd and it wants me to put it in the network adapters, but like I said, there are none. I really want to get that computer onto the internet, please help!
 

Scribner2448

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Dec 27, 2002
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117
Ok, I tried that earlier but the computer didn't have the right program to open them. What format do I save them as?
 
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Right-click My Computer, and then click Properties.
Click the Hardware tab, and then click Device Manager.
To see a list of installed network adapters, expand Network adapter(s). Click to locate the network adapter, and then click Uninstall.
Restart the computer, and then let the system automatically detect and install the network adapter drivers. http://support.microsoft.com/kb/825826
 
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It's been a long while since I've gotten the updates from Dell but I think I just right clicked on them an saved to my desktop. Then I right clicked the desktop icon and sent it to cd drive.
 
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Did you try the tips in message #4 above ? Also it will save it to the My Documents folder, right click on it and click Send to Cd Drive D and have a blank cd ready to copy. A window will pop up , click on it, click on the icon and click Write these files to cd.
 

Scribner2448

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Dec 27, 2002
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117
I just did what you said to do in post 4. I had the Resource CD in when I restarted and it said it found new hardware (ethernet adapter). It's not able to find the correct driver on it's own, so I did a search myself and there a tons to choose from. I saved the paperwork from when I bought it and it says it's an Integrated Intel PRO 10/100 Ethernet. My service tag is 3JNGN21, in case that can help you to help me find the correct one. None of the one's on the cd are named that exactly.
 

Scribner2448

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Dec 27, 2002
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117
Ok, I got that part. But, when I download it and save it to the cd it saves as a .application. How do I change that? I've tried different things and it's a no go. I've wasted 4 cds now. When I click download, a window pops up that says download or download and create ISO. I've been clicking download. I've tried saving it to the desktop as well as my documents. I obviously don't get it.
 
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d/l it to your desktop.i...............t will look like the pic then move it over to the computer via a thumb drive or burn cd....then click it and follow directions
 

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Scribner2448

Thread Starter
Joined
Dec 27, 2002
Messages
117
Tried, twice. It saves it as R52043.application and looks like a white screen with a gray shield in it. One of the times I downloaded one of the drivers it looked like the pic you posted.
 
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On the one that looks like the pic, right click on it and click Send to Cd Drive D and have a blank cd ready to copy. A window will pop up , click on it, click on the icon and click Write these files to cd.
 
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