1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Dell AC Adapter and Charging issue - 2 questions

Discussion in 'Hardware' started by snt, Dec 14, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. snt

    snt Thread Starter

    Joined:
    Dec 14, 2011
    Messages:
    3
    Several technical forums discuss Dell's issue, "The AC adapter type cannot be determined. This will prevent optimal system performance."

    All solutions I've understood include:
    1-unplug adapter from wall and computer for at least 5 seconds to check the adapter and connections...and if that doesn't work
    2-Install BIOS driver for computer to be sure your version is not 'out-dated'...and if that doesn't work
    3-Contact customer support. The board may be the problem. You can order a replacement board or have a tech replace it for you. $$$$$$$$

    I'm wondering, is it really necessary to replace the entire board when the problem could be as simple as an alignment problem with the plug on it (or even a damaged plug socket)?

    Unfortunately, I do not find many solved problems. Also, because the issue is discussed so often, I wonder, "Is it a latent design flaw"?

    I don't want to have to replace this battery again. It's only a year old, but it is down to 5% power and I am now tied down to an electric power cord.

    I'd appreciate any constructive suggestions or feedback.
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,245
    First Name:
    Cody
    What's the make and model of the problem PC, battery, and charger?
     
  3. Gr3iz

    Gr3iz

    Joined:
    Mar 9, 2009
    Messages:
    101,873
    First Name:
    Mark
    Welcome to TSG!!

    Is the adapter a third-party replacement? Or the one that came with the Dell?

    Does the laptop work? Do you notice any issues?

    Most likely it is not an alignment issue with the plug. It's more likely not an original Dell adapter. Somehow the laptop knows when a Dell adapter is in use, and what model adapter (if you use the smaller, 65W unit with a Dell plugged into a dock, it will advise you that you need the larger 90W unit, and then shuts itself off!).

    Batteries don't usually last very long. Replacement batteries vary widely in quality.
     
  4. snt

    snt Thread Starter

    Joined:
    Dec 14, 2011
    Messages:
    3
    Hi!
    Thankyou both for any help you can provide!
    Here are the details and answers to your questions.

    Computer: Dell Inspiron E1505 - works great when plugged in!
    Battery: GP tek DC 11.1V 7200mAh/80Wh (replacement for KD476, PD942, TD347) has worked fine for over a year with this laptop and this AC adapter/charger
    AC Adapter:
    Dell AC/DC Adapter PA-10 Family
    Model: ADP-90AH B, (original equipment)
    P/N C8023
    Input 100-240V~1.5A 50-60Hz
    Output 19.5V===4.62A
    Rev A03
     
  5. Gr3iz

    Gr3iz

    Joined:
    Mar 9, 2009
    Messages:
    101,873
    First Name:
    Mark
    Adapter works, you just get an error message when you first power up? Do you get the message if you power up without the battery installed?
     
  6. snt

    snt Thread Starter

    Joined:
    Dec 14, 2011
    Messages:
    3
    I do not get the message if I power up without the battery installed.
     
  7. Gr3iz

    Gr3iz

    Joined:
    Mar 9, 2009
    Messages:
    101,873
    First Name:
    Mark
    Things are pointing to the battery. Did this problem just start when you bought this replacement battery?
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1031235

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice