Dell all in one printer--Black ink won't print

[srdaly2]

I recently tried printing out a paper for class, and my black ink has faded. I immediately thought that I was out of ink, but I checked my computer and it says that there is still half left. I tried printing it out in color and it worked. I even tried Dell's suggestion of "cleaning the nozzles" but that didn't work either. Any suggestions??? Thanks!

 

[zeddy]

If you have not used the printer for a while it may be that the ink has become congealed and head cleaning wont unblock it.

 

[srdaly2]

Does that mean it's useless now, or is there anyway to fix it?

 

[zeddy]

You should try a new cartridge.