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Dell D610 Wireless Problems

Discussion in 'Networking' started by mlwesto, Aug 15, 2009.

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  1. mlwesto

    mlwesto Thread Starter

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    I have a Dell Latitude D610 running on Windows XP Pro Service Pack 3. I'm currently having problems with my wireless connection; currently there is no icon for a wireless adapter under my network connections tab. Before this problem occurred, I hadn't installed any software or made any changes to my laptop and I was using the built-in wireless card. I've tried a system restore to no avail as well as downloading and installing drivers from the dell website; Please Help!!!!
     
  2. etaf

    etaf Moderator

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    have a look in device manager
    control panel - system - hardware tab - device manager
    click on the + sign under network
    post back what is there
    any ? or ! anywhere in device manager list

    also make sure you have not switched the wireless off - one dell its often a function key, not sure which one on your model, i'll see if i can look up
     
  3. mlwesto

    mlwesto Thread Starter

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    Under Network Adapters I have:
    Broadcome NetXtreme 57xx Gigabit Controller #2
    Intel Pro/Wireless 2200BG Network Connection (this has an ! mark next to it)
    Under properties for the wireless card is says "The device cannot start (Code 10)". I've installed and re-installed the driver for this several times! Sometimes my wireless connection will pop up when I reboot but my laptop will freeze up when I try to connect, any advice? BTW, thanks for responding.
     
  4. etaf

    etaf Moderator

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    have you tried removing the device from Device manager - right click on the device and uninstall
    Now reboot - windows should detect new hardware and then ask for the driver

    the ! means a conflict with another device - have you installed any new hardware at all ?
     
  5. mlwesto

    mlwesto Thread Starter

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    I haven't installed anything other than PCI cardbus driver and a wireless lan driver. I will try your advice, but I do need these drivers if I plan on using my internal wireless card. Do u have any other advice?
     
  6. etaf

    etaf Moderator

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    it may be worth going onto the dell site , and by putting in your TAG number, which is on the machine somewhere, you should be able to get to all the drivers
    Also if you can get online with the machine using a cable rather than wireless the dell site should check the machine out and install all necessary drivers
     
  7. mlwesto

    mlwesto Thread Starter

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    Thanks, but I've already been to the dell site & got the drivers. Some times when I boot up, the drivers are shown in the device manager and other times they don't. Thanks for your help though; do you know of any other forums that may help?
     
  8. TerryNet

    TerryNet Moderator

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    Did you install the chipset drivers first, then the networking? If not I suggest you uninstall the networking drivers and then install the chipset followed by the networking.
     
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