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dell desktop not turning on

Discussion in 'Hardware' started by okudel, May 17, 2018.

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  1. okudel

    okudel Thread Starter

    Joined:
    May 17, 2018
    Messages:
    1
    my dell optiplex blinks with amber orange light and can not power on, How do i go about with this critical state
     
  2. lynx1021

    lynx1021

    Joined:
    Jan 7, 2014
    Messages:
    1,509
    Which OptiPlex is it? Usually that is either a power supply or motherboard problem. Do you get any diagnostic lights? or beeps when you power it on? You can try unplugging it, hit the power button a couple of times the plug it back up and try it again. You can remove the video card (if it has one) to see if the symptom changes. If not, reseat the memory as a next step.
    If neither of these help you are back to either the replacement power supply or a motherboard problem.
    My friend bought a used OptiPlex 780MT and about three months after he had it the amber light thing came up, after trouble shooting I ended up replacing the motherboard to fix his. Found a new (old stock) motherboard for $35 on amazon.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    77,415
    First Name:
    Frank
    okudel:
    What's the exact 7-character "service tag" number on your Dell OptiPlex?

    lynx1021:
    I've bought several refurbished Dell OptiPlex 780 MiniTower's during the past 5 - 6 years, and all of them are still going strong.
    Your friend must've bought a lemon. :cry:

    -------------------------------------------------------------
     
  4. lynx1021

    lynx1021

    Joined:
    Jan 7, 2014
    Messages:
    1,509
    flavallee: Yes, I agree the Dell OptiPlex 780 MiniTower Is a good machine for anyone that just does basic stuff. Yes he probably got a bad one in the bunch, I am thankful I was able to get another board for a good price, had it changed out in about 20 min, Upgraded his CPU from a E7500 to a E8600 ($15 from china)while I was there, love how easy it was to flip the heat sink over and change the CPU!
     
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