Solved Dell Inspiron 13-5378 Signature Edition full on disk space

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Pawnyy

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Jun 5, 2018
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I am very confused. I have been trying to clear up some space for a while now but nothing really worked. I have looked deeper into the issue and this is what I found:

So, it says that I am using 51 GB for all of my Disk. But, then I find this.

It says that I have basically used 235 GB. How is that possible? Could someone help me?

Laptop Specifications:
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 8061 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 237 GB (2 GB Free);
Motherboard: Dell Inc., 0MRWRW
Antivirus: Windows Defender, Enabled and Updated
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
It's probably a hidden or system folder that's being unaccounted for. Be sure to right click and run TreeSize as Administrator to get a full drive listing.
 

Pawnyy

Thread Starter
Joined
Jun 5, 2018
Messages
2
Thank you very much! I have already saved 200 GB (Bitcoin was taking up almost 150 GB. I don't have any bitcoin so I have no idea where this file came from.)
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Someone may have hijacked your browser or computer to mine for it. I'd post in the malware removal section.
 

NathanielFalardeau

Temporarily Banned
Joined
Jun 7, 2018
Messages
20
Hi Pawnyy,

Your best bet would be to resetting your computer and removing all the files you already have on the system. I had the same issue, and now everything looks perfect.


Nathaniel Falardeau
 
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