Solved Dell Inspiron 13-5378 Signature Edition full on disk space

[Pawnyy]

I am very confused. I have been trying to clear up some space for a while now but nothing really worked. I have looked deeper into the issue and this is what I found:

So, it says that I am using 51 GB for all of my Disk. But, then I find this.

It says that I have basically used 235 GB. How is that possible? Could someone help me?

Laptop Specifications:
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, Intel64 Family 6 Model 142 Stepping 9
Processor Count: 4
RAM: 8061 Mb
Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
Hard Drives: C: 237 GB (2 GB Free);
Motherboard: Dell Inc., 0MRWRW
Antivirus: Windows Defender, Enabled and Updated

 

[TerryNet]

Tree Size Free is a good utility for helping determine where the major disk space is being used.

 

[Triple6]

It's probably a hidden or system folder that's being unaccounted for. Be sure to right click and run TreeSize as Administrator to get a full drive listing.

 

[Pawnyy]

Thank you very much! I have already saved 200 GB (Bitcoin was taking up almost 150 GB. I don't have any bitcoin so I have no idea where this file came from.)

 

[Triple6]

Someone may have hijacked your browser or computer to mine for it. I'd post in the malware removal section.

 

[NathanielFalardeau]

Hi Pawnyy,

Your best bet would be to resetting your computer and removing all the files you already have on the system. I had the same issue, and now everything looks perfect.


Nathaniel Falardeau