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Solved Dell Inspiron 13-5378 Signature Edition full on disk space

Discussion in 'Windows 10' started by Pawnyy, Jun 5, 2018.

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  1. Pawnyy

    Pawnyy Thread Starter

    Joined:
    Jun 5, 2018
    Messages:
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    I am very confused. I have been trying to clear up some space for a while now but nothing really worked. I have looked deeper into the issue and this is what I found:
    [​IMG]
    So, it says that I am using 51 GB for all of my Disk. But, then I find this.[​IMG]
    It says that I have basically used 235 GB. How is that possible? Could someone help me?

    Laptop Specifications:
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, Intel64 Family 6 Model 142 Stepping 9
    Processor Count: 4
    RAM: 8061 Mb
    Graphics Card: Intel(R) HD Graphics 620, 1024 Mb
    Hard Drives: C: 237 GB (2 GB Free);
    Motherboard: Dell Inc., 0MRWRW
    Antivirus: Windows Defender, Enabled and Updated
     
  2. TerryNet

    TerryNet Moderator

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    Terry
    Tree Size Free is a good utility for helping determine where the major disk space is being used.
     
  3. Triple6

    Triple6 Moderator

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    Rob
    It's probably a hidden or system folder that's being unaccounted for. Be sure to right click and run TreeSize as Administrator to get a full drive listing.
     
  4. Pawnyy

    Pawnyy Thread Starter

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    Messages:
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    Thank you very much! I have already saved 200 GB (Bitcoin was taking up almost 150 GB. I don't have any bitcoin so I have no idea where this file came from.)
     
  5. Triple6

    Triple6 Moderator

    Joined:
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    Messages:
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    Someone may have hijacked your browser or computer to mine for it. I'd post in the malware removal section.
     
  6. NathanielFalardeau

    NathanielFalardeau Temporarily Banned

    Joined:
    Jun 7, 2018
    Messages:
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    Hi Pawnyy,

    Your best bet would be to resetting your computer and removing all the files you already have on the system. I had the same issue, and now everything looks perfect.


    Nathaniel Falardeau
     
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