dell inspiron 1420: can't sleep to blue screen

[robyn24]

hello, i barely had my laptop for 2 months and i already have problems. so far i've been dealing with these issues:

1. can't revive the laptop from sleep mode and had to manually turn it off. as far as i know, it's either the critical updates from microsoft or a vista thing. i figured that microsoft will come out with an update to fix all that.

2. the laptop would unexpectedly freeze, i've tried to wait it out and eventually i'm forced to a manual shutdown.

3. the other time it froze there was a prompt asking to diagnose the memory(??). (i'm not sure what it was because i was so surprised and i've never had that happen to me.) the scan didn't find anything wrong.

4. the first time i used my webcam, the blue screen flashed and rebooted the laptop.

i'm not very computer savvy, so i don't really know what happened. i'm thinking i'd return the laptop back to dell for repairs or try to do a system restore back to when it first arrived.

any help would be greatly appreciated.

 

[Peter Komar]

Welcome Robyn, I just received a Inspirion 1520 and love it. All your problems are different so it is difficult to resolve them. I would suggest a system restore back as close to the date as your laptop arrived. I would also try to update your drivers.