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dell inspiron 1420: can't sleep to blue screen

Discussion in 'Windows Vista' started by robyn24, Nov 1, 2007.

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  1. robyn24

    robyn24 Thread Starter

    Nov 1, 2007
    hello, i barely had my laptop for 2 months and i already have problems. so far i've been dealing with these issues:

    1. can't revive the laptop from sleep mode and had to manually turn it off. as far as i know, it's either the critical updates from microsoft or a vista thing. i figured that microsoft will come out with an update to fix all that.

    2. the laptop would unexpectedly freeze, i've tried to wait it out and eventually i'm forced to a manual shutdown.

    3. the other time it froze there was a prompt asking to diagnose the memory(??). (i'm not sure what it was because i was so surprised and i've never had that happen to me.) the scan didn't find anything wrong.

    4. the first time i used my webcam, the blue screen flashed and rebooted the laptop.

    i'm not very computer savvy, so i don't really know what happened. i'm thinking i'd return the laptop back to dell for repairs or try to do a system restore back to when it first arrived.

    any help would be greatly appreciated.
  2. Peter Komar

    Peter Komar

    Jan 17, 2007
    Welcome Robyn, I just received a Inspirion 1520 and love it. All your problems are different so it is difficult to resolve them. I would suggest a system restore back as close to the date as your laptop arrived. I would also try to update your drivers.
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