hello, i barely had my laptop for 2 months and i already have problems. so far i've been dealing with these issues:
1. can't revive the laptop from sleep mode and had to manually turn it off. as far as i know, it's either the critical updates from microsoft or a vista thing. i figured that microsoft will come out with an update to fix all that.
2. the laptop would unexpectedly freeze, i've tried to wait it out and eventually i'm forced to a manual shutdown.
3. the other time it froze there was a prompt asking to diagnose the memory(??). (i'm not sure what it was because i was so surprised and i've never had that happen to me.) the scan didn't find anything wrong.
4. the first time i used my webcam, the blue screen flashed and rebooted the laptop.
i'm not very computer savvy, so i don't really know what happened. i'm thinking i'd return the laptop back to dell for repairs or try to do a system restore back to when it first arrived.
any help would be greatly appreciated.
1. can't revive the laptop from sleep mode and had to manually turn it off. as far as i know, it's either the critical updates from microsoft or a vista thing. i figured that microsoft will come out with an update to fix all that.
2. the laptop would unexpectedly freeze, i've tried to wait it out and eventually i'm forced to a manual shutdown.
3. the other time it froze there was a prompt asking to diagnose the memory(??). (i'm not sure what it was because i was so surprised and i've never had that happen to me.) the scan didn't find anything wrong.
4. the first time i used my webcam, the blue screen flashed and rebooted the laptop.
i'm not very computer savvy, so i don't really know what happened. i'm thinking i'd return the laptop back to dell for repairs or try to do a system restore back to when it first arrived.
any help would be greatly appreciated.