Dell Inspiron 1525 won't turn on completely

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likemike529

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May 21, 2009
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Hi all,

My Dell Inspiron 1525 has had some problems for awhile and just recently it was doing a lot better. But the other day, I ran a virus scan with McAfee and it found a trojan called NTOSKRNL-HOOK and so it scanned it and removed it. But it said it kept coming back. Anyways I turned off m computer to deal with it later and now it won't turn on. It gets to the Dell logo screen and loads the little white bar and then the screen goes black and it does it again and again until finally I just end up turning it off manually. Because it doesn't get past that page, I can't even boot it in safe mode or anything and all I can do is use the F2 and F12 to use diagnostics and such. If someone could recommend something, I would really appreciate it since I haven't had it more than a year or so (warranty is up). Thanks!
 
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