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Dell inspiron 6000 SigmaTel C-Major Audio choppy sound issue

Discussion in 'Multimedia' started by joshuad31, Jan 1, 2009.

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  1. joshuad31

    joshuad31 Thread Starter

    Joined:
    Jan 1, 2009
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    Hello,

    Thank you so much for having this great forum on the internet! If you can solve this problem I will be really happy.

    Computer / Driver specs below.

    PROBLEM: When I play midi sounds its very choppy. Sounds in games are ok but after 1/2 hour or so can become choppy and sound needs to be stopped and restarted. When playing WMAs WMVs or MP3s sound can become choppy after 1/2 hour and only resolution is to stop sound from playing and trying to restart application and continue from where I left off.

    This began a year and a half ago so no way to pinpoint now what cause was.

    NOTE:
    1. I do not experience this when I play a CD on my computer.
    2. Also note that when I use tunebite which passes audio through my sound card and recaptures and saves it in a different form there are no issues either. I have recorded over an hour of pristine sound with no choppyness and played this sound on an mp3 player.

    I suspect that I am having a hardware issue with my dell sound card but I need a way to prove that I am not experiencing an issue with driver conflicts on my computer. I wish I could download and run a diagnostic test to find out at which level the sound is being corrupted.

    I have made a detailed image map attached with all information pertaining to my sound drivers.

    SPECS:
    Dell inspiron 6000
    windows XP home SP 2
    intel pentium M processor
    1.86 GHz w/ 2 GB of RAM

    Please see Driver map at:
    http://snipurl.com/dellsoundissue
    From the image you can see from the highlights that I highly suspected some sort of conflict with the Spiro Lab Telecom Audio Codec.

    [​IMG]Any help is much appreciated!

    Joshua
    [​IMG]
     
  2. joshuad31

    joshuad31 Thread Starter

    Joined:
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    Messages:
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    SigmaTel C-Major Audio

    Anyone know of a way of diagnosing whether or not this driver works correctly?

    I downloaded the driver directly from support.dell.com and followed their instructions for upgrading this driver. No luck.

    Josh
     
  3. joshuad31

    joshuad31 Thread Starter

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    Messages:
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    Ok I thought I would try something different I went to start> Run> dxdiag to get to the direct x diagnostic page. When running some diagnostics I got this message:

    "Your sound card does not support hardware buffering. Sounds will only play back from software buffers."

    Under the Direct X Diagnostic Tool I see %TBHSD.Wave5.szPname% and the test DirectMusic button does not produce any results. It also asays "Default Port Acceleration: Not Available"

    Midi sounds great when it plays thorough the Direct X diagnostic tool. I wish I could get it to sound that good outside of the tool.

    This is till a mystery to me.

    Joshua
     
  4. joshuad31

    joshuad31 Thread Starter

    Joined:
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    Messages:
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    You know there was an acceleration control in the direct X diagnostic and it was set at the lowest setting. I changed it to standard and my midi problems seem to be solved. Maybe choppy mp3 sound will be resolved by this too.

    Josh
     
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