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dell inspiron b130 running super slow

Discussion in 'All Other Software' started by sweetch, Aug 25, 2009.

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  1. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
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    ok well i have a dell inspiron that was given to me from my uncle it is about 5 years old and going down the drain it runs real slow and my mother is wanting me to fix it for her but i do not know how to i have ran disk defrag and a program called ccleaner that has seemed not to help and it just keeps going down hill what is intially wrong with it is that when i boot it up it takes atleast 5 minutes just to get into the log in screen and that is not counting the time it takes to get mozillia firefox on it i have about 200 songs from itunes my mother keeps saying "take them songs off its slowing it down" but i just ignore her and i really appreciate all of your guys help and hopefully my computer will run again
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    Messages:
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    How much memory does it have?
     
  3. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    i belive it has 2 gigs maby 3
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    Messages:
    84,315
    Running Windows XP? Vista?

    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  5. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:39:11 PM, on 8/30/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18372)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\WebWatcherV5\atisvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Skype\Plugin Manager\skypePM.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [agent.exe] C:\Program Files\PCenter\agent.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: PHOTOfunSTUDIO -viewer-.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO -viewer-\PhAutoRun.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: atisvc - Unknown owner - C:\Program Files\WebWatcherV5\atisvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    --
    End of file - 8362 bytes
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Well, I don't see any infections in the log.

    However, did you install PCenter yourself?
    PCenter is a malicious software which pretends to be a legitimate security program.

    Run Hijack This and click Open the Misc Tools section.
    Click Open Uninstall Manager > Save list and save the log to your Desktop.
    A list of programs will open in Notepad. Post the contents of this log.
     
  7. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    no i didnt download it and here is the log and srry for the first one i misread it
    Acrobat.com
    Acrobat.com
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Software Suite
    Ask Toolbar
    Bonjour
    Broadcom 440x 10/100 Integrated Controller
    Conexant HDA D110 MDC V.92 Modem
    Dell Resource CD
    Dell Wireless WLAN Card
    Guild Wars
    High Definition Audio Driver Package - KB835221
    HijackThis 2.0.2
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB970653-v3)
    Hybrid Downloader 1,0,2,6
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Intel(R) PROSet/Wireless Software
    iTunes
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 11
    mCore
    mDriver
    mDrWiFi
    mHlpDell
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Works
    mIWA
    mIWCA
    mLogView
    mMHouse
    MobileMe Control Panel
    Modem Helper
    Mozilla Firefox (3.0.13)
    mPfMgr
    mPfWiz
    mProSafe
    mSSO
    MSXML 4.0 SP2 (KB954430)
    mToolkit
    mWlsSafe
    mXML
    mZConfig
    Pando Media Booster
    ParetoLogic Privacy Controls
    PHOTOfunSTUDIO -viewer-
    Privacy center
    QuickSet
    QuickTime
    Safari
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    SigmaTel Audio
    Skype web features
    Skype™ 4.1
    Spybot - Search & Destroy
    Synaptics Pointing Device Driver
    Update for Windows Internet Explorer 8 (KB961813)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB973815)
    Ventrilo Client
    Ventrilo Server
    WebWatcher V5 Demo
    Windows Internet Explorer 8 Release Candidate 1
    Windows XP Service Pack 3
    ZoneAlarm Security Suite
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Go ahead and uninstall Privacy center from Add Or Remove Programs (located via Control Panel)

    Then, * click here to download ATF Cleaner by Atribune and save it to your desktop.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
      • If you use Firefox:
        • Click Firefox at the top and choose: Select All
        • Click the Empty Selected button.
        • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
      • If you use Opera:
        • Click Opera at the top and choose: Select All
        • Click the Empty Selected button.



          [*]NOTE:
          If you would like to keep your saved passwords, please click No at the prompt.
    • Click Exit on the Main menu to close the program.

    [​IMG] Please download Malwarebytes' Anti-Malware from Here.

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
     
  9. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    Malwarebytes' Anti-Malware 1.40
    Database version: 2723
    Windows 5.1.2600 Service Pack 3
    8/31/2009 10:07:04 PM
    mbam-log-2009-08-31 (22-07-04).txt
    Scan type: Quick Scan
    Objects scanned: 92653
    Time elapsed: 20 minute(s), 46 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 1
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Agent.exe (Trojan.FraudPack) -> Quarantined and deleted successfully.
    Registry Data Items Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (C:\Program Files\PCenter\pc.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Are you familiar with msconfig?
     
  11. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    no im not
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    It's a command we can run to trim down some of the items running at Startup.
    There are some unnecessary ones. This won't uninstall the programs in any way.
    They just won't run when Windows boots, so less programs running can enhance a faster boot time.
    Let me know when you're ready and we'll start.
     
  13. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    best time would probably be tommorow after 3:30pm my time which is western north carolina
     
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
  15. sweetch

    sweetch Thread Starter

    Joined:
    Aug 25, 2009
    Messages:
    11
    allright
     
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