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dell inspiron camera app not working, black screen error msg

Discussion in 'Hardware' started by sneezeblood, Nov 17, 2019.

  1. sneezeblood

    sneezeblood Thread Starter

    Joined:
    Nov 17, 2019
    Messages:
    1
    tried everything under the sun, internal cam just shows black screen, skype etc not showing cam either. updated drivers, privacy settings, etc etc. no clue what's up.



    OS Name Microsoft Windows 10 Home
    Version 10.0.18362 Build 18362
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name TWIL
    System Manufacturer Dell Inc.
    System Model Inspiron 5520
    System Type x64-based PC
    System SKU xxx123x#ABA
    Processor Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Dell Inc. A11, 10/3/2012
    SMBIOS Version 2.7
    Embedded Controller Version 1.01
    BIOS Mode UEFI
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 04G65K
    BaseBoard Version A00
    Platform Role Mobile
    Secure Boot State On
    PCR7 Configuration Binding Not Possible
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "10.0.18362.387"
    User Name Twil\NO
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.87 GB
    Available Physical Memory 2.78 GB
    Total Virtual Memory 9.12 GB
    Available Virtual Memory 3.87 GB
    Page File Space 1.25 GB
    Page File C:\pagefile.sys
    Kernel DMA Protection Off
    Virtualization-based security Not enabled
    Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable
    Hyper-V - VM Monitor Mode Extensions Yes
    Hyper-V - Second Level Address Translation Extensions Yes
    Hyper-V - Virtualization Enabled in Firmware Yes
    Hyper-V - Data Execution Protection Yes
     
  2. managed

    managed Trusted Advisor Spam Fighter

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