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Dell Inspiron headphone port not working

Discussion in 'Hardware' started by RedGrant, Jan 23, 2009.

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  1. RedGrant

    RedGrant Thread Starter

    Joined:
    Dec 18, 2005
    Messages:
    6
    Hello there, I own a Dell inspiron 6000 (August 2005 purchase) and recently I noticed that my headphone/external speaker port does not work anymore. Yes, I did the basics such as checking if my sound is muted or not. Oddly enough, my default laptop speakers work fully (built-in sound card) but, my headphones do not when I plug them in (and when I plug them in or external speakers my default laptop speakers can't be heard at all). Can you suggest what may be the problem here and how to fix it? If you look at the two attachments at the bottom, you will see one that has my dxdiag general computer information and the other screenshot is a dxdiag of my soundcard information (note: "Test DirectSound" failed).


    Sincerely,


    RedGrant
     

    Attached Files:

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