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Dell Inspiron N4030 No Wifi

Discussion in 'Networking' started by Austenn, Apr 5, 2015.

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  1. Austenn

    Austenn Thread Starter

    Joined:
    Apr 5, 2015
    Messages:
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    I recently got a laptop from a friend. The computer won't connect to any wifi at all. It will connect when I use an ethernet cable. I have no idea what's wrong, help?! :(

    I have windows 7 ultimate, let me know what information you need.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,371
    First Name:
    Wayne
    what happens when you try to connect ?
    does it see the wireless ?
    are you using a wireless password - does it ask for the password

    did the pc originally come with ultimate - I have seen issues where networking does not work on non-genuine copies

    do a tcp/ip reset

    ------------------------------------------------------------------------

    TCP/IP stack repair options for use with Vista - Windows 7 - Windows 8 and Windows 10

    For Windows Vista through to Windows 10
    Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box (A new dialogue box - black with white font, will appear on the screen ):​

    For Windows 8
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​

    In the command prompt window that opens, type the following commands:

    Note: Type only the text in bold and red for the following commands.

    • Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter
    • Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter
    • Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter
    ReStart (reboot) the machine.

    If you receive the message
    The requested operation requires elevation.
    Then please open the command prompt as administrator - as requested above
    Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
    Please note and post back - if you receive the following message :-
    Access is Denied
    This often occurs with windows 8

    please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Details also here
    http://support.microsoft.com/kb/299357
    also the link has a Microsoft Fix it , which will do the above for you

    ------------------------------------------------------------------------
     
  3. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,145
    First Name:
    Liz
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