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Dell Inspiron touch pad not working

Discussion in 'Windows 7' started by Samsta, Jul 22, 2012.

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  1. Samsta

    Samsta Thread Starter

    Joined:
    Apr 14, 2009
    Messages:
    6
    This is the second time this has happened on my laptop (last time was about 9 months ago)

    My touchpad is nearly impossible to use, the mouse either doesn't move, moves erratically or just clicks on its own. I've tried uninstalling the driver, but even in Ubuntu the exact same problem is happening.

    I thought it was possibly some GT85 (an oil/cleaning product) on the touchpad, since I used it after cleaning my bike. I've used a bit of lemon juice and also a touch of washing up liquid to try and remove any oil on the touchpad, but this doesn't seem the be the problem.

    Last time the problem just randomly disappeared.

    My laptop is an Inspiron 1720
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,991
    First Name:
    Frank
    Dell Touchpad

    Driver Version: 7.1.102.7

    Works with Windows XP, Vista, and 7(32-bit)

    ---------------------------------------------------------
     
  3. greenstone9331

    greenstone9331

    Joined:
    Jun 13, 2012
    Messages:
    29
    Don't use washing up liquid to clean your touch pad and other touch devices, may smartphone had ruined by wash liquid for LED display. It seems create a protective films that make my touch screen out of work.
     
  4. Samsta

    Samsta Thread Starter

    Joined:
    Apr 14, 2009
    Messages:
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    Hmm, I've just booted up my laptop again and it's working fine. This is the second problem I've had which has spontaneously disappeared...
     
  5. deb001

    deb001 Account Closed

    Joined:
    Jul 24, 2012
    Messages:
    5
    Hi Samsta,


    My name is Debbie and I work for the Social Media and Community Team at Dell.
    Go to Drivers & Downloads enter your service tag number. It will bring you to your driver’s page. Select the proper operating system. Then under input devices, download in your browser, the touchpad drivers. If you cannot find them in Windows 7, then download the Vista drivers and install them in the compatibility mode.
    Right click on the driver file, left click properties, and left click compatibility. Change the compatibility to Vista. Right click on the drivers, then left click run as administrator.
    In Order to Adjust Touchpad Sensitivity, click on the below mentioned URL which will explain you step by step process to adjust the settings for the touchpad:
    http://tinyurl.com/c9tqmkb

    *NOTE: I WOULD STRONLGY RECOMMEND YOU TO NOT TO USE ANY KIND OF LIQUID TO CLEAN TOUCHPAD, AS THIS COULD RESULT IN THE PERMANENT DAMAGE OF THE TOUCHPAD.

    Thanks & Regards
    Dell_Debbie_B

    Dell Social Media Responder
    http://www.facebook.com/Dell
    http://twitter.com/#%21/dell
    http://www.youtube.com/user/dellvlog?blend=1&ob=4
     
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