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Dell inspiron/winxp pro tooo slow!

Discussion in 'Windows XP' started by rickytico, May 29, 2009.

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  1. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    My DELL INSPIRON 9300 running WIN XP PRO sometimes is VERY VERY SLOW. In some websites is even slower.... what can I do to make it run a little faster, please advice me!!!! I have NORTON ANTIVIRUS on it!!!
     
  2. Claymore

    Claymore

    Joined:
    May 20, 2005
    Messages:
    2,548
    Please do this first:

    Post a Hijack this log.
    Download hijackthis here:
    http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html

    Save HJTsetup.exe to your desktop.
    Double-click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HiJackThis.
    Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
    Put a check next to 'Create a desktop icon' and click 'Next' again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click 'Finish' and it will launch HijackThis.

    Click on the 'Do a system scan and save a log file' button. It will scan and then ask you to save the log.
    Click 'Save' to save the log file. The log will open in Notepad.
    Click Edit => Select All => Edit => Copy.
    Paste the log in your next post.

    DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
     
  3. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:37:19 PM, on 5/29/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1242327098187
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-09.sun.com/s/ESD7/JS...3/&filename=jinstall-6u13-windows-i586-jc.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdate1c9d7ebeaeacc74) (gupdate1c9d7ebeaeacc74) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    --
    End of file - 7372 bytes
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,010
    First Name:
    Frank
    rickytico:

    According to the computer specs icon next your username, it lists a Compaq Presario with an Intel Pentium III processor. Are we dealing with the same computer or a different computer?

    If it's the Compaq Presario, what's the model number, what's the processor speed, and how much RAM is installed?

    If it's a different computer, provide the same information, along with the brand name and model name.

    ------------------------------------------------------------------
     
  5. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    FLAVALLEE, It is a DELL INSPIRON 9300 running WINXP PRO SP3. I have posted another thread for my wife's COMPAQ PRESARIO V4125CL which bis a diferent story. Thanks!!!
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,010
    First Name:
    Frank
    How much RAM does your Dell Inspiron 9300 have? From what I can determine, it comes with 1024 MB, but supports up to 2048 MB.

    http://www.crucial.com/store/listparts.aspx?model=Inspiron 9300

    1024 MB will do fine for XP, as long as you're not running too many memory-hungry apps.

    ----------------------------------------------------------------

    According to your log, it's using a wireless connection. If that's the case, speed and throughput can vary greatly.

    If it's a wireless connection, is it secure to where outsiders can't tap into your connection? Speed and throughput can slow drastically if your connection is being tapped into.

    ---------------------------------------------------------------

    Unless you really have a need for it, I'd get rid of all that Google-related crap.

    ---------------------------------------------------------------
     
  7. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    flavallee. those are the specs and I don't go to danger fields in Internet!

    INTEL PENTIUM M.
    PROCESSOR:1.60 GHz
    1.60 GHz, 1.00 GB of RAM
    Physical Address Extension.
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
    Frank
    You're misreading me. I'm not accusing you of irresponsible or unsafe browsing habits.

    If you're on a wireless connection and not a wired connection, and your wireless connection isn't set up for security, anyone within range of your wireless modem or router can pick up the signal and tap into your wireless connection and get internet service for free.

    When others tap into your wireless connection, it uses your bandwidth and noticably slows down your speed and throughput.

    ----------------------------------------------------------------
     
  9. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    NO!!! NNO!!!!! I just was tryin to explain how I use my PC!!! Don't feel bad!!!! Please.... WIRELESS and you are right. What can I do to lock it so nobody else will catch the signal, except my wige? PLEASE!!!!
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
    Frank
  11. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    Dear flavallee: To be honest I do not underestand all that related with WIRELESS, perhaps if you guide me step by step I'll be able to make it more secure!!!
    Thanks!!!!
     
  12. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
    Frank
    I'm the wrong person to ask. I'm strictly a wired user with 3 desktops connected to a Linksys wired router.

    ----------------------------------------------------------------
     
  13. rickytico

    rickytico Thread Starter

    Joined:
    Dec 8, 2008
    Messages:
    108
    Oh!!!! Sorry.... Thanks for your great help!!!
     
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